Customer Assistant

6 months ago


Kelowna, Canada Monashee Manufacturing Corporation Ltd Full time

**Customer Assistant**

**Job Requirements**:

- Excellent attention to detail and ability to multi-task
- Strong ability to prioritize and manage time effectively
- Strong communication skills with the ability to work with internal teams and external partners
- Ability to thrive in a fast-paced environment with a positive attitude
- Ability to work both independently and as part of a team
- Experience working in an office setting preferred but not required.
- Flexibility for working in the field is preferred but not required. We are looking for someone who can commute between Kelowna, BC office.

**Responsibilities**:

- Provide support to clients in the field by providing them with the tools they need to succeed. This includes: data entry, project management, client onboarding, reporting, and project completion.
- Identify opportunities for training/development for front desk staff including meeting room setup/remodeling, taking pictures of products for website/social media presence, etc.
- Assist with product research including photos/descriptions of packaging/labels/labels/stickers/stickers sheets/sheets. Prepare photos for website/social media presence including product descriptions (website). Prepare product descriptions (social media presence). Prepare product reports (project management). Prepare reports for sales team. Prepare reports for internal teams. Prepare reports for project managers. Prepare reports for sales department as needed. Assist with other projects as needed (including projects within sales department).

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- Paid time off
- Profit sharing
- Tuition reimbursement
- Vision care
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Ability to Commute:

- Kelowna, BC V1Y 1Z6 (preferred)

Ability to Relocate:

- Kelowna, BC V1Y 1Z6: Relocate before starting work (preferred)

Work Location: In person


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