Junior Admissions Coordinator- Bilingual

6 months ago


Toronto, Canada Edgewood Health Network Inc Full time

Be part of the work that’s changing lives.

If you are looking for a challenging and rewarding career, come join us

Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions.

CAAT makes it easy for you to build stable, secure retirement income while you work. Explore a career choice with a pension at caatpension.ca/pensionsfortalent.

Individuals seeking entry into the mental healthcare field, including recent college graduates, are encouraged to apply. Previous healthcare or phone experience is not required, as comprehensive training and supervision are provided to new Jr. Admissions Coordinators during their initial 45 days. The training covers various aspects, including medical and clinical terminology, electronic health record management, phone systems, and best practices for phone consultations.

This role offers exposure to a diverse range of mental health patient profiles, as Admissions Coordinators engage with thousands of potential patients and their families across Canada. Callers represent various socioeconomic statuses, age groups, and mental health conditions, such as borderline personality disorder, bipolar disorder, PTSD, panic attacks, marital problems, anger management issues, personality disorders, ADD, ADHD, depression, anxiety disorders, obsessive-compulsive disorder, adolescent behavioral problems, and more.

Success in this position hinges on excellent communication skills, compassion, strong customer service abilities, self-motivation, and a collaborative approach to teamwork.

**Preferred Qualifications**
- Bilingual English/French

**Employee Benefits and Perks**:

- Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through LifeWorks
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Remote or hybrid work models for eligible employees
- Perks and discounts with Perkopolis - entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave top-up
- Access to discounts at Kids & Co. Daycare

**EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.**

**#INDMP



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