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Renovation & Custom New Build Specialist - Last

4 weeks ago

Ottawa, Canada EMCO Corporation Full time

**Company Description**
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Want a career where get make an impact? We have currently opened the opportunity of a lifetime within our team. We are on the hunt for a self-motivated and organized high performer. Our model is all about personal development and growth. While we offer salary, the main reward for winning is the profit sharing which will increase with the success of the business. We are seeking only the best: a passion for service, sales and project management. This is not a job; it is an opportunity for a career.

**Responsibilities**
- You will predominately be a project manager within this role; however, you will finally have the impact of influencing design and spec
- Develop customer relationships by ensuring expectations are met, issues are resolved, and satisfaction is guaranteed
- Determine customer needs and recommend the best solutions
- Conduct timely follow-ups with customers
- Maintain thorough understanding of products, services and features in order to meet customer needs

**Qualifications**
- Grade 12 diploma or equivalent; College and/or University degree an asset
- A minimum of 2 years of experience with customer service or sales; plumbing, kitchen or bathroom showroom sales preferred
- Valid driver’s licence with a clean driver’s abstract
- Project management excellence.
- Active listening and guided sales experience.
- Relationship building skills are essential both internally and externally.
- Problem solving through working smarter not harder.
- Proficient in the use of Microsoft Office and our CSR software.
- Goal orientated with the desire to win.

**Preferred Skills**:

- Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms

**Additional Information** Why Join Our Team?**

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way

**In addition, we will offer you**:

- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time