Current jobs related to Customer Experience Associate - Sherbrooke - TD Bank
-
(Can) Customer Experience Salesfloor Associate
3 weeks ago
Sherbrooke, Canada Walmart Canada Full time**Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...
-
Customer Experience Associate
2 weeks ago
Sherbrooke, Canada Scotiabank Full timeTitle: Customer Experience Associate - Sherbrooke, QC (15 Hours/ Week) Requisition ID: 214982 Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character, and heart of our branches. Scotiabank is a place where we put our customers...
-
Senior Customer Experience Associate
3 weeks ago
Sherbrooke, Canada Scotiabank Full timeTitle: Senior Customer Experience Associate - Sherbrooke, QC (18.75 Hours/ Week) Requisition ID: 214984 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers...
-
Sherbrooke, Canada Scotiabank Full timeTitle: Customer Experience Associate - Sherbrooke, QC (15 Hours/ Week) Requisition ID: 214982 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers...
-
Omni Customer Fulfillment Associate
1 week ago
Sherbrooke, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Customer Service Associates
3 weeks ago
Sherbrooke, Canada Simons Full timeJob description **Customer Service Associates - Seasonal positions**: **Sales**: **Québec**: **Carrefour de l'Estrie**: Part time - Short time Starting at $18 per hour - relevant experience considered. Opportunities for advancement and additional benefits. Our Customer Service Associates are exceptional people who have a passion for unique fashions and...
-
Customer Service Associates
4 weeks ago
Sherbrooke, Canada Simons Full timeJob description **Customer Service Associates - Seasonal positions**: **Sales**: **Québec**: **Carrefour de l'Estrie**: Part time Starting at $18 per hour - relevant experience considered. Opportunities for advancement and additional benefits. Our Customer Service Associates are exceptional people who have a passion for unique fashions and who thrive on...
-
Full Time Customer Service Associate
3 weeks ago
Sherbrooke, Canada Leon's Full timeAperçu: **LOOKING FOR AN AMAZING CAREER OPPORTUNITY?** **WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!** Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations....
-
Customer Experience Manager
3 weeks ago
Sherbrooke, Canada SherWeb Full timeLocation: Work from home_ - Start date: As soon as possible._ **Here's what we do and why we do it.** **Here's how you will contribute to the success of the company** The key purpose of the Customer Experience Manager role is to ensure a positive and seamless customer journey by overseeing all aspects of customer interactions, identifying areas for...
-
Customer Experience Manager
4 weeks ago
Sherbrooke, Canada Soucy Group Full timeThe Customer Experience Manager's primary mandate will be to identify, assess and understand the needs of internal and external customers to achieve mutual satisfaction. He/she will build and ensure the creation of long-lasting relationships with customers. He/she will also establish a relationship of trust through open and interactive communication. **WHAT...
-
Customer Experience Specialist
12 hours ago
Sherbrooke, Quebec, Canada Soucy Full timeCompany OverviewSoucy is a leading manufacturer in the rubber industry, dedicated to delivering high-quality products and exceptional customer service.Job DescriptionThe Customer Experience Specialist will play a key role in our team as the main point of contact for B2B customers. With strong organizational and communication skills, this individual will be...
-
Customer Experience Director
5 days ago
Sherbrooke, Quebec, Canada National Bank Full timeJob Description:This role involves leading a team of advisors at the Customer Experience Center for the banking sector. The ideal candidate will have experience in coaching, customer service, and team management.Key Responsibilities:Ensure the smooth running of day-to-day operations by being a leader in the call center.Engage employees in achieving goals and...
-
Omni Customer Fulfillment Associate
2 weeks ago
Sherbrooke, Canada Walmart Canada Full time**Position Summary... **:To pick and pack online grocery delivery orders ensuring a high quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction. **What you'll do...**: 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve...
-
Full Time Customer Service Associate
4 weeks ago
Sherbrooke, Canada Leon's Full timeOverview: **LOOKING FOR AN AMAZING CAREER OPPORTUNITY?** **WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!** To oversee that excellent after-sale service is provided to customers, to liaise and advocate for customers when dealing with third-party repair and service organizations, to maintain an organized...
-
Customer Experience Business Partner
4 weeks ago
Sherbrooke, Canada Global Excel Management Full time**Job Description**: Are you a driven and dedicated person who strives for customer excellence? Do you advocate and champion on behalf of customers? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! **What does your typical day look like?** - Customer...
-
Strategic Operations Manager
4 days ago
Sherbrooke, Quebec, Canada National Bank Full timeCompany Overview:The National Bank is a forward-thinking financial institution that prioritizes innovation and customer satisfaction. We strive to create a positive impact on our customers' lives by fostering a culture of partnership, agility, and empowerment.Job Description:As a Strategic Operations Manager - Customer Experience, you will play a crucial...
-
Customer Service Manager
3 weeks ago
Sherbrooke, Canada Walmart Canada Full time**Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards. **What you'll do...**: 1. Ensures safe work processes and emergency procedures are followed, i.e., safe...
-
Team Lead
1 day ago
Sherbrooke, Quebec, Canada Groupe Dynamite Full timeJob Description:As a Team Lead, you will play a key role in promoting a positive shopping experience for each customer by contributing to day-to-day store operations, optimizing inventory management, increasing sales, and maintaining brand standards.Contribute to store success by promoting a positive shopping experience for each customer.Play an important...
-
Cosmetics Associate
3 weeks ago
Sherbrooke, Canada Walmart Canada Full time**Position Summary... **:Working as a Cosmetics Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Cosmetics Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate is a total loss champion, protecting company...
-
Bilingual Sales and Customer Service Associate
4 weeks ago
Sherbrooke, Canada belairdirect Full timeOur employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...
Customer Experience Associate
1 month ago
**Customer Experience Associate**:
- 424103BR
**Job Category - Primary**
- Retail Banking - Customer Service
**Work Location**
- 2815 Rue King West
**Employment Type**
- Regular
**City**
- Sherbrooke
**Time Type**
- Part Time
**Province/State**
- Quebec
**Hours**
- 18.75
**Workplace Model**
- Onsite
**Pay Details**
**Department Overview**
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
**Job Details**
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
**Proficiency in Other than French**
- This position requires proficiency in a language other than French to support or deal with customers who require services and support in a language other than French.
**Additional Information**
- This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
**Company Overview**
**Our Values**
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.**Making Your Well-being a Priority**
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.**Our Total Rewards Package**
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.**How We Work**
At TD
