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Store Operations Manager
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Store Operations Manager
3 days ago
Surrey, British Columbia, Canada Tidewaters Liquor Store Full timeJob Title: Store ManagerWe are seeking a highly skilled and experienced Store Manager to join our team at Tidewaters Liquor Store. As a Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.Key Responsibilities:Manage...
Store Manager
4 months ago
We are looking for a Manager for our Wheelhouse location
Berezan Liquor Stores are a family-owned chain of Liquor Stores that is committed to providing our customers & guests with exceptional service and fantastic experiences Our stores are known for our large selection of products, including many that are difficult to find elsewhere. And don’t forget our always cold -2 degree beer fridge Our 20+ years in the business have given us the expertise to make sure our customers are receiving the best experience possible each and every time they visit our stores
***OVERVIEW**
The Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities. The Store Manager is also expected to coach, mentor and conduct regular performance reviews of all employees to assist in motivating and engaging staff in exceptional customer service.
***KNOWLEDGE AND SKILL REQUIREMENTS**
- Proven excellent customer service skills.
- Management experience preferred.
- Excellent time management and prioritizing skills.
- Demonstrated ability to train and motivate staff.
- Skills to monitor and assess staff performance.
- Basic office administration skills.
- Able to effectively communicate both verbally and in writing.
- Strong customer service and troubleshooting skills.
- Able to plan and organize work effectively and ensure its completion.
- Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
- Professional, responsive, and positive work attitude is essential.
- Meticulous records maintenance skills.
**PERKS**
- Competitive Wages
- Bonus program for eligible team members
- Store Discount
- Monthly Staff Incentives
- Regular Product Tastings
- Discounts at our sister companies Sasquatch Mountain Resort and Urban Hostel Retreat in Kelowna
- Full medical/dental benefits after 3 months of full-time employment
- RRSP/Pension program available for full time employees
