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Office and Information Coordinator

3 months ago


Waterdown, Canada Flamborough Connects Full time

**Summary**:Join the Flamborough Connects’ team and make a difference in the lives of seniors and families in Flamborough The Office and Information Coordinator of our small but impactful community service agency is first point of contact for clients and supports social media, website and administrative tasks. You have strong people skills and answer inquiries about our programs, services, community and resources, you are proficient with Office 365 and have accurate data entry skills. Experience with social media for business, Canva, MailChimp, and WordPress are an asset. You are a self-starter and work well as part of a small team.

**The Position**:

- In-person at our Waterdown, ON office
- Permanent Part-time: 21 hours / week (Tuesday, Wednesday and Thursday)
- Occasional evenings and weekends
- $21.40 / hour
- Access to reliable transportation is required
- A police check (Vulnerable sector Screening) will be required as a condition of hire
- Background in office administration, social services or library science is an asset

**What You’ll Do**:

- Respond to information and referral inquiries, researching and providing accurate answers to queries
- Create well designed and well branded promotional materials using Canva
- Post on social media (Facebook, Instagram, X, and LinkedIn) following an established social media strategy
- Update content on the Flamborough Connects website using WordPress
- Create and distribute e-newsletter using Mail Chimp
- Maintain client and donor databases and contact lists using Excel and Sumac CRM
- Post events on our Community Events Calendar
- Post volunteer opportunities on our Volunteer Board
- Maintain in-house information resources and our information database
- Assist with programming and at events
- Complete and submit reports and metrics using Office 365
- Other tasks as required

**Skills You’ll Bring**:

- A passion for working with our Flamborough community and an understanding of a wide variety of lived experiences
- Strong customer service skills
- Strong written and verbal communication skills
- Time-management skills and able to manage your own work
- A self-starter who can work as an integral member of a small team
- Intermediate knowledge of Office365 and social media for business. Experience using Canva, MailChimp and WordPress is an asset
- A knowledge of Flamborough, including Waterdown and rural Flamborough is an asset
- A post-secondary degree or diploma, ideally in social services, library science, or office administration is an asset
- A minimum of one-year related work experience

**Working Conditions**:

- Open office area
- Frequent interruptions
- Long periods of sitting and/or standing
- Ability to lift up to 30 lbs for event setup and teardown

**How to Apply**:
We thank all applicants for their interest; however, we will only be contacting those selected for an interview.

Flamborough Connects is committed to fostering an inclusive and accessible workplace. In accordance the Accessibility for Ontarians with Disabilities Act, on request all reasonable accommodations will be provided to support participation in all aspects of the recruitment and hiring process.

**Job Type**: Part-time

**Salary**: From $21.40 per hour

Expected hours: 21 per week

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (required)
- Social media management: 1 year (preferred)

Work Location: In person

Application deadline: 2024-02-11
Expected start date: 2024-03-04