Lifecycle Demand Planner

4 weeks ago

Toronto, Canada Samsara Full time

**Who we are**

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

**About the role**:
Samsara is hiring a Demand Planner to oversee the hardware demand management process. The Demand Planner will manage the collaborative demand planning and forecasting process by working with Sales, Sales Operations, Product, Product Operations, Strategic Finance, Supply Chain, and Business Operations teams, and provide technical data analysis to inform real-time decision-making. As an experienced member on the team, you will drive planning strategy, build relationships, and deliver to the business OKRs. This is a highly visible role that offers an opportunity to make business-critical decisions that will improve customer service levels while minimizing inventory costs.
- **You want to impact the industries that run our world**: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- **You are the architect of your own career**: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- **You're energized by our opportunity**: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- **You want to be with the best**:At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

**In this role, you will**:

- Work collaboratively with Sales, Product, and business unit leadership to establish an executable demand plan that supports the company's strategic direction in the Collaborative Planning, Forecasting, and Replenishment process.
- Deliver timely, accurate demand forecasts to achieve company objectives on revenue and cost with respect to renewals, partnerships, and channel sales.
- Build cross-functional partnerships to understand activities in other parts of the business and how they may impact the demand forecast.
- Communicate to leadership regarding the health of demand, changes in business trends, and risks & opportunities to the operating plan.
- Own the service and End of Sale playbook and strategy, providing input on existing products, new product transitions, and product EOL.
- Analyze, communicate, and monitor the impacts of demand changes to the Supply Chain and Operations teams, as relates to RMA and refurb volumes and timelines.
- Drive improvements to the forecasting process by developing rigorous analyses using historical data and in-depth knowledge of the business, changing the forecast model to meet business needs as required.
- Provide accountability to the demand management processes by reporting performance metrics, improvements, and monitoring historical performance.
- Evolve operating procedures for supply-demand process and business systems. Proactively drive operational improvements.
- Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

**Minimum requirements for the role**:

- Degree in Supply Chain, Engineering, Finance, or Economics.
- 8+ years (or 6+ with Masters) of combined experience in consulting and supply chain planning, demand planning, or business planning.
- Excellent analytical skills with the ability to clearly lay out assumptions, risks, and opportunities in logical models.
- Strong communication skills, including the ability to quickly synthesize information in a digestible format for a wide variety of stakeholders.
- Attention to detail while never losing sight of the big picture.
- A proactive, positive approac

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