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Pet Store Full-time Receptionist

4 months ago

Toronto, Canada WAGSUP Pet Boutique & Spa Full time

We are seeking a full-time (45hrs+ a week, Mon-Fri but flexible schedule is a must as schedule may change) receptionist for our grooming and pet retail store. The start date will be _**September 14, 2023**_.

We are looking for an experienced receptionist that has either worked in/as: retail stores, pet-related stores and/or customer service representative.

$16/hr, no commission in 2-3 weeks of training period. After training, $16/hr + commission on in-store sales. (This is to encourage our receptionist to go above and beyond to provide an excellent customer service to our clients.)

**Details of the position**:
You will be expected to manage the retail section of the store, and handle customer service and sales inquiries.

As well as managing schedules, customer intakes and communicate with groomers to manage schedules

Checking-in dogs/cats and receiving grooming needs, possible allergies or injuries and relay them to the groomers.

In addition, you will need to electronically organize and add customer information. And let groomers and bathers know what information is under their booked dogs/cats.

Remove and add inventory on online store as new shipments arrive & pack online order shipments

Assisting groomers with challenging dogs whenever required (Such as holding on to the dog)

General cleaning (taking out garbage bags, vacuuming, moping, etc)

**Qualifications**

The most important qualification that we're looking for is, friendliness and provide exceptional customer service to each and all clients.

**Has an experience in working in/as: retail stores, pet-related stores and/or customer service representative.**

**Must be comfortable handling dogs of all breeds and sizes — Other than taking the dogs from clients to groomers and handing the dogs back to its owners.**

**Must be fluent working with computers, as the job will require you to check online booking systems, check inventory on our online excel sheet, etc.**

**Job Types**: Full-time, Permanent

**Salary**: From $16.00 per hour

Expected hours: 45 per week

**Benefits**:

- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have experience having a pet? If so, please explain.
- This is a full time position. You'll be working 10am-7pm, 5 days a week and you must be flexible with your schedule.
- You must be fluent in spoken and written English

Work Location: In person