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Incident Response Lead
4 months ago
**ABOUT JOTFORM**
Jotform is a San Francisco-based SaaS company with more than 19 million users worldwide. We are thriving and growing, and we’ve never needed outside funding. That’s because we like keeping things agile, independent, and fun. Jotform believes everyone should be able to create their own online forms. Our 10,000+ ready-made form templates, 100+ integrations, and more than 380 widgets have made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises.
ABOUT THE ROLE
Jotform is expanding to Vancouver and is now seeking** Incident Response Lead in **our brand new office. We are looking for someone who is experienced in providing incident response in a global SaaS product environment and is used to being part of a global team operating across multiple time zones.
**Here’s what you will be doing**:
- Perform forensics investigation based on logs and other data. Validate containment and remediation measures, Perform Root Cause Analysis (RCA) as necessary.
- Define and maintain Information Security Incident Management Process and create procedures documents for incident handling.
- Analyze incidents and events captured in the case management data for trends, patterns, or actionable information. Facilitate review meetings as necessary.
- Coordinate, communicate, share information, and work closely with various business units and teams within the company.
- Review incidents and events captured in the case management data after closure for investigative sufficiency and timeliness.
- Periodically conduct table top exercises to test the readiness of IR function.
**Education & Work Experience & Technical Requirements**:
- BS Degree in Computer Science/Engineering, Information Security/Technology or in a related technical field or equivalent practical experience
- Minimum of five (5) years of hands-on experience in Cybersecurity, InfoSec, Security Engineering, Network Engineering with emphasis in incident response, threat hunting, and cyber security operations.
- Hands-on technical skills in Linux as well as at least one scripting language such as Python or Bash. Experience with the Elastic stack is a plus.
- At least one standard industry certification such as GSEC,CISA/CISM/ CISSP/CSCS/CEH or equivalent certifications or willingness to obtain within 8 months
- Excellent command of English
- Excellent problems solving skills, ability to coordinate with different local and global teams
**Personal Specifications/Skills**:
- Ability to move quickly in a fast-paced and fluid environment, as well as influence peers and stakeholders to prioritize issues as needed highly proficiency creating and presenting management reports
- Experience in a global environment covering multiple time zones and open to occasional international travel
**Jotform PERKS**
- High growth-paced environment with collaborative and unique team culture
- Generous market competitive total compensation package
- Health Insurance
- Professional Growth & Career Opportunities: We support your personal and professional development with educational materials and expenses & relevant conferences abroad to stay up to date with the latest industry trends & online courses or coaching - and support you pursuing ones that you are passionate about
- Challenging projects, regular feedback, healthy competition
- Fun & Relax working environment: When we’re in the office; music, jeans and t-shirts are the norm & kitchens stocked with healthy & tasty snacks & drinks
