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Dental Office Administrator

4 months ago

Vancouver, Canada Balsam Dental Centre Full time

Full-time Dental Office Administrator Wanted - no weekends or evenings

(Monday to Thursday - 4 day work week)

Job Summary:
Initial Main Priorities of the role would be:

- booking and confirming the schedule
- supporting the new patient experience

Other duties once you have settled in and have demonstrated mastery of the above:

- collection of payments
- dental insurance follow-up
- treatment planning
- A/R duties
- front end systems management

Job Details:
Title: Dental Office Administrator

Job Category: Front Desk Customer Relations

Desired Start date: Negotiable —preference mid-June

**Job Type**: Permanent, Ongoing

Wage Rate: hourly competitive rates with conversation to revisit amounts at the 6 month and annual mark

Location: Vancouver West

Working Days: Monday to Thursday

**Requirements**:

- proficient typing skills (40+ word per minute)
- minimum 1+ years of direct customer service
- proficiency with Microsoft Word and Outlook
- Effective in dealing with patients and their concerns
- Strong written and verbal communication skills
- excellent attention to detail
- ability to learn new software quickly
- maintain calm while working in a high-paced environment.

Preferred Qualifications:

- At least a year of prior dental office experience preferred
- Knowledge of dental insurance
- Understanding of dental procedures
- Experience working in a paperless office
- Understanding of dental software (Dentrix)
- Experience dealing with dental insurance
- Ability to be accurate with payment collection and treatment postings

Office is easily accessible by transit with plenty of free parking in the area if you are driving in.
Competitive wages offered especially for those with experience.

Please submit a cover letter and a resume (pdf format preferable)

Supervision Received:
The dental receptionist works independently with mínimal supervision. The incumbent will receive specific instructions on new projects. Consults with the dentist and other dental receptionist on matters which depart radically from established policy or procedures. Expected to actively prioritize a variety of tasks and utilize judgement to identify solutions to complex problems.

Supervision Given
The primary dentist, the other full-time dental receptionist, the financial manager, and the senior certified dental assistant may provide supervision and support throughout the year, including training on procedures, policies, and workflow management to ensure that accuracy and quality are maintained.

Keywords: dentist certified certification dentist front desk dentistry reception secretary receptionist dentistry centre front desk insurance specialist health care medical

**Job Types**: Full-time, Permanent

**Salary**: $16.00-$21.00 per hour

**Benefits**:

- Dental care

Schedule:

- 8 hour shift

COVID-19 considerations:
All patients required to wear masks.

Work Location: One location