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Front Desk Manager, Hotel

4 months ago

Kamloops, Canada Alpine Motel Full time

**JOB REQUIREMENTS**:
**Education**:

- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience

**Experience**:

- 1 to less than 7 months

**Work setting**:

- Hotel, motel, resort

**Tasks**:

- Recruit and hire staff
- Supervise staff
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Establish work schedules

**Supervision**:

- 3-4 people

**Computer and technology knowledge**:

- MS Word
- Central reservation system (CRS)
- MS Excel

**Security and safety**:

- Basic security clearance

**Work conditions and physical capabilities**:

- Fast-paced environment
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods

**Other benefits**:

- Free parking available

**HOW TO APPLY**: