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Business Development Coordinator

4 months ago

North York, Canada Lexus On The Park Full time

**About Lexus on the Park**:
At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Lexus On The Park has become a premier Lexus dealership in the Toronto region and has one of the largest on-site inventories in Canada. At Lexus On The Park, our focus is to ensure all guests receive the best product and best automotive value, by providing prompt, precise service to all of our customers.

**As a Business Development Coordinator a typical day might include the following**:

- Follow up with previous day walk-in, sales call and internet opportunities to generate future appointments
- Contact upcoming service guests to request a complimentary trade-in evaluation
- Reschedule guests that canceled or missed their sales appointment
- Identify and assess guests needs to achieve satisfaction
- Take the extra mile to engage guests, and be a key part of ongoing engagement
- Assist guests with general inquiries and vehicle information
- Create opportunities for renewal business through multiple contacts with the dealership’s existing portfolio
- Qualify and market to potential guests through outbound prospecting and leads management
- Communicate with management for all potential guest issues and/or concerns
- Collaborate with team members to support guest requests

**This job might be right for you if**:

- You are comfortable with outbound communication
- You have a passion for delivering an outstanding guest experience
- You can work independently in a fast-paced environment
- You have previous call-centre, customer service and/or hospitality experience
- **You hold a valid OMVIC license**:

- You volunteer for new challenges and responsibilities, all while maintaining high energy and an engaging level of enthusiasm
- You are multilingual, as it would be an asset to our team, yet not a requirement

**What we offer**:

- Competitive compensation structure and extended health and dental plan
- Excellent management support and guidance
- Internal career growth program

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.

We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted.
- #HP1_

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- North York, ON M3C 2J7: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- G Class Driving license (required)
- OMVIC License (required)

Work Location: In person