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Reception/administrative Assistant

4 months ago

Kelowna, Canada Kelowna EMDR Clinic Full time

**The Kelowna EMDR Clinic**

Kelowna EMDR Clinic is a growing mental health clinic dedicated to the betterment of mental health in our community. We serve to help clients heal from traumatic events by providing evidence-based, effective treatment for dealing with the effects of stuck memories. Our therapy team specializes in treating trauma, PTSD, stress, depression, panic attacks, anxiety, phobias, eating disorders, sleep troubles and low self-esteem.

We are seeking a part-time administrative assistant / receptionist to support our growing team. This position will start as a virtual position in July of 2023, but may grow into an in-person position early next year.

**What will you be doing?**
- General administrative support for multiple clinicians.
- Onboarding new clients & overseeing the full intake process
- Client management including scheduling and billing using the Jane app
- Protecting sensitive client health data.
- Basic data entry and digital filing work
- Light copy editing and basic research tasks
- Operating with timeliness and accuracy in mind

**Who you are**:

- **Privacy-oriented**:We work with a robust amount of PHI, and we value confidentiality, privacy, and security above all else.
- **Compassionate, warm & empathetic**: Contributing to a supportive & caring environment for our clients and team members is paramount.
- **Value quality**:We pride ourselves on the quality of work we provide. This has a high level of importance to us, so we want to make sure to share this across our team.
- **Proficient in figuring things out**:As our clinic grows, we are often encountering business needs and tasks that are new for us. We want someone who is not afraid to dive in and take ownership of these tasks.
- **Organized**:We have a lot of moving parts with the many new and existing counselling clients we serve. We are looking for someone with excellent organizational skills to ensure all of our clients are getting the best possible experience with our clinic.
- **Tech-savvy**:We work digitally (this is a remote job to start) so we need someone who is familiar with the digital environment and works in it regularly. Bonus points if you have experience with Jane (or a similar EMR), Asana, or Google Workspace.
- **Love communication**: This job provides a high degree of flexibility and encourages autonomy. Keeping each other in the loop about the day-to-day happenings allows us to sustain this.

**Requirements**:

- **Weekday daytime availability**: In general, we are happy to be flexible about your work time, but we’re supporting clients who run these hours themselves so daytime availability will be required.
- **A quiet & private workspace**:you will be placing phone calls to clients so mínimal background noise is needed.
- **A secure and reliable internet connection**:

- **Occasional in-person availability**

**What we can offer you**:

- Work from the comfort of your home,
- Enjoy flexibility and a commitment to work life balance
- On the job training & professional development
- A wonderful community of coworkers & clients
- The ability to grow into a full-time position over time

This role requires about 5-10 hours per week to start, with room to grow over the coming months. This position is perfect for someone looking for part-time, flexible work but is also open to growing if the opportunity is right

We value diversity & inclusivity and welcome applicants from all races, gender identities, sexual orientations, and neurotypes. We also welcome parents and students (this job is a great fit for a Psych major).

**Job Type**: Part-time
Part-time hours: 5-10 per week

**Salary**: $20.00-$30.00 per hour

**Benefits**:

- Flexible schedule
- Work from home

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- What is your daytime availability like?

Work Location: Hybrid remote in Kelowna, BC V1Y 2H4

Expected start date: 2023-07-17