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Research & Insights Specialist

4 months ago

Toronto, Canada CAAT Pension Plan Full time

** PLEASE APPLY ON COMPANY WEBSITE**

We're on a mission to secure a better financial future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts

**Why you will love being a CAATster**:
**A Culture of Collaboration and Fun**

We're a team that works, grows, and celebrates together. At CAAT, you belong to a collaborative, inclusive and lively environment that sparks creativity and fosters open communication.

**Comprehensive & Holistic Care**

Your dedication deserves appreciation At CAAT, we celebrate the complete you, prioritizing your well-being above all. Our all-encompassing employee programs are designed to cater to every aspect of your life and well-being, ensuring you feel cherished and valued. We provide a competitive Total Rewards program based around your physical, mental, and financial wellness. This includes, but is not limited to, your compensation, paid time off, health and dental benefits, wellness programs, wellness incentives, and (of course) a defined benefit pension plan.

**Growth Opportunities**

Embrace a vibrant, ever-evolving environment at CAAT, where growth is not just a goal, but our way of life We're expanding and transforming constantly, which means endless opportunities for you to adapt, innovate, and learn. As we grow, so do you. Let’s make a difference together

The **Research & Insights Specialist** is integral to the success of the **Communications** team, and to CAAT’s guiding mission and growth strategy.

The Research & Insights Specialist is responsible for identifying, developing, implementing, and analyzing strategic qualitative and quantitative research programs. This role oversees all research initiatives at CAAT, including annual and transactional surveys, the CAAT Insights Panel, data acquisition and results analysis. This role supports the values and strategic direction of the organization by ensuring CAAT’s strategic direction and results are guided by best-in-class research and data. The Research & Insights Specialist will develop a multi-modal market research plan. They will work with internal clients to ensure up-to-date and mission-relevant research is completed, analyzed and delivered to ensure alignment of best practices and proper data analysis. This role will be the owner of all department wide KPIs and will implement metrics tracking that ladders up to CAAT’s strategic direction.

**We are looking for someone with**:

- A College or University degree in Business, Economics, Data Science, or a related field.
- A minimum of three (3) to five (5) years of relevant work experience or equivalent.
- Demonstrated experience in survey design and implementation, data analysis, and KPI development and reporting.
- Experience with SPSS or equivalent.
- An understanding of DB pensions or pension knowledge more generally.
- The ability to survey and analyze data relevant to their implementation.
- The ability to multi-task and handle competing priorities.
- Exceptional collaboration skills and the ability to work both to work both collaboratively as part of a team and independently when necessary.
- A strategic sense and strong problem-solving skills.
- Excellent communication skills and organization skills.

**Once here you will**:

- Manage all qualitative and quantitative research functions within CAAT, including stakeholder research, survey design and deployment, focus groups, Insights Panel activities and management, and data analysis.
- Own the CAAT Insights Panel, including recruitment strategy, activity planning and scheduling, analysis, and report back within the Panel Hub.
- Perform strategic planning for and oversight of all CAAT survey objectives and activities.
- Implement best practices throughout all CAAT research activities.
- Collaborate with business units to identify research and survey needs and develop a survey calendar.
- Conduct the annual multi-stakeholder survey design, implementation, deployment, and analysis.
- Conduct the data analysis (Insights Panel, survey results) and communication of results and insights that support data-driven decision making across the organization.
- Create data benchmarking and year-over-year reporting (monthly, quarterly and annual basis).
- Establish a KPI tracking and reporting tool and ensure alignment of research direction with enterprise strategic direction and goals.
- Have overall management and reporting of department wide KPIs.

The success of our company is dependent on fostering a culture of embracing diversity, equity, and inclusion in everything we do. All employees are guided by our Mission, Values, and Code of Conduct.

Work Location: Hybrid remote in Toronto, ON M5B 2L7

Application deadline: 2024-03-25