Registration Coordinator

6 months ago

Vancouver, Canada BC College of Social Workers Full time

**Registration Coordinator**

**Employer**: The British Columbia College of Social Workers (BCCSW)

**Position Title**: Registration Coordinator

**Reports To**: Assistant Manager, Registration

**Position**: ** Full-Time
- Qualified applicants from equity seeking groups are strongly encouraged to apply. _

As the regulatory body for Social Workers in British Columbia, BCCSW acts within its statutory authority to develop and administer policies, procedures and practices that reflect the mandate of the College, which is to serve and protect the public by superintending the practice of social work in British Columbia. Founded in 2008, BCCSW is governed by a 12-member Board comprised of four public members and eight elected members and provides regulatory oversight to over 6,300 province wide registered social workers.

**General Overview**:
**Primary Job Responsibilities and Accountabilities**:

- Maintains knowledge of the BC _Social Workers Act_, relevant regulations, policies, and College bylaws and remain updated with changes as they occur within the area of professional regulation
- Assists prospective registrants with any inquiries related to registration, including eligibility requests and interpretation of registration requirements
- Compiles, submits, and tracks criminal record check authorizations and results pursuant to the _Criminal Records Review Act_
- Fulfills verification of registration/licensure and letter of good standing requests from current or former BCCSW registrants
- Ensures the registrant database is maintained with full and accurate information about registrants and applicants
- Assists with the development, maintenance and improvement of the database management system, online portal and BCCSW website
- Coordinates BCCSW’s social media communication on registration-related topics such as registration process, renewals, Continuing Professional Development (CPD) requirements
- Plays an integral role in writing and designing BCCSW newsletters
- Assists with the development, maintenance and improvement of registration-related policies and procedures.
- Provides organizational support to BCCSW, including organizing staff events
- Assists the Director, Registration and the Manager, Registration with other related tasks
- Provides staff support to other functions of the College as required
- Any other duties that may be assigned

**Indigenous Relations Behavioural Competencies**:
BCCSW staff are supported to learn and demonstrate the following Indigenous Relations Behavioural Competencies commensurate with their experience and role at the College.
- Understanding one’s thoughts, feelings, values and background through self-discovery and awareness including how one’s thoughts, feelings, values and background impact the success of their interactions and relationships with Indigenous peoples.
- Increasing one’s ability to build and maintain respectful and effective relationships with Indigenous peoples through sustained learning and development including direct exposure to cultural and community ways and being willing to learn how diverse ways of thinking and acting can ensure the success of the College.
- The ability to work respectfully, knowledgeably, and effectively with Indigenous peoples through cultural agility including creating a sense of safety and by transforming feelings of nervousness or anxiety into curiosity and appreciation.
- Championing the achievement of intended, real change that meets the enduring vision of Indigenous self-determination in British Columbia through change leadership including learning from elders and leaders, routinely energizing the change process, and removing barriers to change.

**Education/Experience/Skills**:

- Minimum of 2 years of experience working in an office-based environment, providing administrative support relevant to duties of this position
- Bachelor’s degree (preferred)
- Proficient with Microsoft Office products and database management systems
- Strong verbal and written communications skills to effectively inform impacted stakeholders of relevant requirements based on applicable legislation, bylaws, regulations and policies
- Demonstrated ability to foster respectful and collaborative working relationships with relevant stakeholders
- Understanding of professional regulatory functions

**Personal Characteristics**:

- Detail-oriented with strong organizational skills
- Solid oral and written communication skills
- Client-focused personality with the ability to solve problems for clients within legal boundaries
- Ability to work under pressure, managing multiple tasks in a timely manner
- Team player who can also work independently and take initiatives

**Working Relationships and Contacts**:

- BCCSW prospective and existing registrants
- External stakeholders
- BCCSW board, committee members and staff

**What We Offer**:
The salary range for this position is $45,220 - $59,800. In addition to the base salary, the College also

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