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IT Field Technician

4 months ago

Ottawa, Canada Plaxonic Technologies Full time

**Role:

- **_**IT Field Technician**_

**Location: Ottawa, CA**

**Duration:

- Contract**

Job Description & Skill Requirement:

- Assemble hardware and professionally running cables within the cabinet.
- .
- Manage and deliver per SLA as defined by Thales
- work with the Thales Project Manager on all installations.
- Identify and mitigate risks that may have potential impact to all services delivered.
- React quickly and appropriately to incidents such as equipment failures.
- Effective troubleshooting, escalation, analytical skills and ability to manage complex and technical tasks to deliver solutions that satisfy customer or internal requirements.
- Experience with desktop setup and support, active directory, and regression testing.
- Operates well in an environment of rapid change and comfortable operating with autonomy..
- Must be a Canadian citizen
- Must be able to pass a background check, and authorizations required to access customer sites.
- Strong verbal and written communicator with internal and external customers and able to translate and communicate technical information to stakeholders.
- English: Fluent and Bilingual (English & French): Preferred.
- 1 - 5 years of experience in a customer facing role in the IT industry.
- Must be able to stand for extended periods and be able to lift up to 50 pounds.
- Must possess a clean Canadian driving record and valid Driving License.

RCMP Security clearance

Qualification:

- Degree in Engineering

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: From $30.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift

**Education**:

- Bachelor's Degree (required)

**Experience**:

- IT Field Technician: 1 year (required)
- active directory, and regression testing: 1 year (required)
- desktop setup and support: 1 year (required)
- troubleshooting, escalation, analytical skills: 1 year (required)

Licence/Certification:

- Driving License (required)

Work Location: On the road