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Payroll Specialist

3 months ago

Remote, Canada PSI Payroll Services Inc. owned by IRIS Software Group Full time

Looking for Junior or Intermediate level Payroll Specialists. Must have Payroll processing (100 employees +) experience as opposed to just accounting skills.

This full-time role can be 100% remote based working from anywhere in Canada.

Hours are 9am - 5pm EST

The Payroll Specialist will be responsible for processing full-cycle payrolls for multiple customers while maintaining a high level of customer service.

**Responsibilities**:

- Responsible & fully accountable for the payroll& audit function of multiple clients with a range in complexity from one client to another.
- Responsible for scheduling & running the assigned client payrolls.
- Follow standard operating procedures & best practices.
- Maintains complete, accurate & timely client/employee records based on real time requests.
- Maintains complete & accurate client profile notes & processing instructions for each client.
- Delivering the highest level of customer service within expected timelines.
- Create & manage client communication & their requests.
- Serve as the first point of contact for their clients on daily requirements and escalations.
- Provide resolutions to client requests & issues.
- Balance respective payrolls based on PSI fall year end audit calendar.
- Ensure all auditing issues are addressed & or escalated to management for action.
- Responsible for processing year-end for all clients, including but not limited to T4s, RL1Slips, EHT Annual Reconciliation, Workers’ Compensation annual filling and more.
- Utilizes all internal tools & processes to ensure payroll compliance & service excellence.
- Partner with implementation team to review setup to ensure seamless transition of new clients.
- Provide suggestions for system changes to ensure program enhancements are addressed.

Qualifications:

- 1-2 years experience - Payroll processing (processing payroll for 100+ employees)
- Payroll experience in all provinces and territories preferred
- Canadian Payroll Association (PCP)certification preferred.
- Multi-province payroll experience required - Ontario and Quebec preferred
- Minimum 1 years of year-end experience
- Minimum 1 years of client service experience
- Strong PC experience, understanding of operating systems and MS Office; Advanced Excel skills required.

Competencies:

- Superior client service skills and strong active listening skills
- Effective communication skills (written and verbal)
- Proven ability to multitask and complete tasks and project work within tight timelines
- Demonstrated prioritization, organization, time management and follow-up skills
- Independent thinker who is highly motivated and possesses an intrinsic passion for quality
- Ability to work in a constantly changing environment and consistently achieve quality standards
- Strong organizational skills; including effective prioritization and follow-up
- Proven ability to work independently or in a team environment
- Detailed oriented

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$62,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Payroll: 1 year (required)

Work Location: Remote

Expected start date: 2024-06-17