Full Time Community Services Team Leader

2 weeks ago


Port Elgin, Canada The Salvation Army Full time

The Community Services Team Leader will provide support and assistance to the Community and Family Services in various programs related to community and client support in accordance with Salvation Army mission, values and standards.

The incumbent is responsible as a group/work leader. The Incumbent is responsible for providing direction and checking results, but generally works along with those supervised. The incumbent directly supervises employees and volunteers.

**KEY RESPONSIBILITIES**:
**General**
- Ensure the ministry objectives are consistently accomplished and that a spiritual focus is applied to all program initiatives.
- Ensure that all duties are completed in accordance with the principles, standards, policies, and procedures of The Salvation Army.
- Assist the CFS Manager with ongoing strategic planning to ensure programming reflects client need as these may evolve in our changing socioeconomic climate.
- Work with the CFS Manager to ensure that programs (including program reviews, inspections, and audits) meet contractual, legal and internal requirements.
- Serve as a resource person to the CFS Manager in matters of community relations and media as related to the Community and Family Services.
- Ensure compliance with policies and procedures as it relates to external funders.

**Program**
- Oversee food bank operations - ordering and/or receipt of food donations, recording, general cleanliness, organization.
- Responsible for making sure any concerns with maintenance and general cleanliness of the Food Bank are forwarded to CFS Manager.
- Conduct client intakes, assessing theirs needs and determining how we can best assist them; provide budgeting guidance to clients as required.
- Develop and maintain a good understanding of services provided by external agencies.
- Network with Salvation Army, government and community social services providers to coordinate resources for the benefit of clients and program.
- Represent The Salvation Army Saugeen Shores Community and Family Services within the community, as directed.
- Engage and implement a local Emergency Response Plan, assisting with provincial/federal emergencies as required.
- Coordinate/organize/develop annual/seasonal donation and fund-raising efforts such as: Christmas Kettle Campaign, Summer Camps, other community outreach programs etc.

**Human Resources**
- Provide direction and support to employees/volunteers and ensure that they work together to achieve the purposes of the organization.
- Responsible to review and assign weekly workload for all Saugeen Shores Community and Family Services staff/volunteers.
- Develop strategies and recommendations for staff and volunteer development.
- Responsible for preparing employee/volunteer work schedules.
- Ensure that all employee/volunteers maintain any mandatory training or certification; identify any training needs and reports to the CFS Manager.
- When applicable ensure that all processes and expectations outlined in the Student Placement Policy are followed.

**Health and Safety**
- Monitor staff and volunteer safety practices in compliance with health and safety standards, and prepare, submit and act on incident reports; provide calming intervention as required ensuring the safety of everyone.
- Responsible to work in compliance with the Ontario Health & Safety Act and Regulations.
- May perform workplace inspections as required.
- Assist in the orientation of new staff and volunteers regarding health and safety procedures.
- Responsible to report any serious health and safety infractions or problems in accordance with policies to the CFS Manager.
- Participate in the supervision of Early and Safe Return to Work plans where applicable.
- Ensure the Community and Family Services Department is cleaned regularly according to acceptable health standards and that physical property is maintained, arranging for repairs as necessary.
- Report any safety hazards, maintenance problems, equipment or supply needs to the CFS Manager.

**Administration and Finance**
- Maintain accurate records of client information on The Salvation Army’s computer system while maintaining confidentiality and providing statistical reports.
- Maintain accurate written records, logs of activities, including activity reports and statistical information.
- Receive, record, secure monetary and non-monetary donations; ensure information is forwarded to CFS Manager or designate for the issuing of donation receipts for income tax purposes.
- Provide input in the development and implementation of policies and procedures for Community and Family Services programs.

Perform other position related duties as required.

**WORKING CONDITIONS**:

- This is a permanent full-time position based on 37.5 hours per week.
- Schedule may vary according to requirements of responsibilities - some weekend and evening work may be required; flexibility is required as it relates to hours of work.
- The Supervisor will set the hours of work an


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