Little Burgundy Sales Associate

6 months ago

London, Canada Little Burgundy Full time

**OBJECTIF DU POSTE**

Offrir un service à la clientèle rapide et courtois afin de maximiser les ventes et l’expérience client, et ainsi promouvoir l’image de qualité et de professionnalisme de l’entreprise.

Little Burgundy est toujours à la recherche de gens incroyables pour se joindre à son équipe

**RESPONSABILITÉS**
- Appliquer des techniques de vente professionnelles conformes aux politiques de l’entreprise afin de maximiser les ventes et d’atteindre un haut niveau de satisfaction de la clientèle.
- Promouvoir un service à la clientèle complet et amical et en faire l’élément principal de chaque transaction.
- S’assurer que les commandes SOS sont traitées de manière efficace.
- S’assurer que les aires où est présentée et entreposée la marchandise sont propres et bien organisées et que la marchandise y est bien rangée.
- S’assurer que tous les articles ont la bonne étiquette et sont bien présentés.
- Acquérir et parfaire des connaissances sur les produits offerts en magasin dans les divers départements.
- Connaître et appliquer les politiques et les procédures du magasin.
- S’assurer du respect des politiques et des procédures de la prévention des pertes et de la sécurité. Ex.
- cartes de crédit et de débit, achats employés, rabais, dépôts, échanges et remboursements.
- S’assurer de l’exactitude des factures.
- Aider à la formation d’autres associés à la vente moins expérimentés pour la connaissance de produits, la présentation visuelle et les techniques de vente, s’il y a lieu.
- Respecter le code vestimentaire de l’entreprise et projeter une image conforme aux normes de l’entreprise.
- Effectuer les autres tâches assignées par le gérant ou l’assistant-gérant de magasin (ex. expédition et réception de la marchandise, liste de vérification, etc.)

**QUALIFICATION (MINIMUM REQUIS POUR EXÉCUTER LES TÂCHES)**
- Expérience de travail dans un domaine connexe : trois mois d’expérience en vente (au détail ou dans le secteur des services)
- Expérience de travail générale ou éducation équivalente : diplôme d’études secondaires ou l’équivalent
- Autres qualifications : excellentes aptitudes à communiquer, axé sur le service, capacité à travailler en équipe, souci de la mode et capacité à travailler selon les heures d’ouverture du magasin
- Capacité à servir les clients en français, bilinguisme un atout

**DIVULGATION PRÉCANDIDATURE**

**JOB OBJECTIVE**

Provide prompt and courteous service to customers in order to maximize sales and customer service, so as to promote the company’s image of quality and professionalism.

Little Burgundy is always looking for great people to join our team

**ESSENTIAL JOB FUNCTIONS**
- Practice professional salesmanship within the guidelines of store policy and procedures, in order to achieve maximum sales and provide the highest level of customer satisfaction.
- Promote total customer service in a friendly way and as the most important consideration in every transaction.
- Ensure that special orders are handled efficiently.
- Maintain a neat, organized and well stocked merchandise area.
- Ensure that merchandise is properly ticketed and attractively displayed.
- Develop and maintain product knowledge of merchandise available from assigned department.
- Is aware of and implements store policies and procedures.
- Is responsible for adherence to all loss prevention and security policies, as well as credit policies and procedures, i.e. credit and debit cards, employee purchases, discounts, deposits, returns and exchanges.
- Is responsible for accuracy of sales bill completion.
- May assist in training other less-experienced sales associates in product knowledge, visual
- presentation, and sales techniques.
- Conform to the company’s dress code and presents an image that is consistent with the company standard
- Perform other duties as assigned by the Store Manager and Co-Manager (i.e. shipping and receiving of merchandise, verification list, etc.)

**QUALIFICATIONS (MINIMUM QUALIFICATIONS REQUIRED TO PERFORM TASKS)**
- Related work experience: three months of selling experience (retail or service industry)
- General work experience or equivalent formal education: high school or equivalent

Other qualifications: excellent communication skills, service-oriented, team player, fashion-oriented, bilingualism as required, and willing to work retail hours.

**PRE-APPLICATION DISCLOSURES**

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law

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