Franchised Cluster Sales Executive

5 months ago

Toronto, Canada Marriott International, Inc Full time

**Job Number** 23147672

**Job Category** Sales & Marketing

**Location** Sheraton Toronto Airport Hotel & Conference Centre, 801 Dixon Road, Toronto, ONT, Canada

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** Y

**Position Type** Management
**Additional Information**:This hotel is owned and operated by an independent franchisee, Larco Enterprises. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

**JOB SUMMARY**

Sheraton Toronto Airport Hotel and Conference Centre and Toronto Marriott City Centre are looking for a highly motivated Sales Executive to join our team The Sales Executive will be responsible for developing new business opportunities by contacting potential customers and setting appointments.

Handles customer inquiries and acts as the on-property liaison for group sales for both the Toronto Marriott City Centre and Sheraton Toronto Airport Hotel & Conference Centre within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up selling each business opportunity to maximize revenue opportunity. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

**Key Responsibilities**
- Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales at both properties.
- Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.
- Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.
- Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals.
- Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office.
- Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market.
- Assists with selling, implementation, and follow-through of group sales promotions.
- Attends pre
- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
- Provides accurate, complete, and effective turnover to Sales and Event Management.
- Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
- Conducts site inspections at both hotels, as required.
- Monitors same day selling procedures to maximize room revenue and control hotel occupancy.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Perform other duties as requested by supervisors.

**REQUIREMENT**
- Warm and effective communications skills (in English language) both oral and written
- Must possess strong computer skills
- Must be proficient in Excel and Microsoft Word
- Must be able to maintain confidentiality of proprietary information
- High school diploma or GED; 4 y

  • Cluster Membership Manager

    6 months ago

    Greater Toronto Area, Canada Wood Manufacturing Cluster of Ontario Full time

    **WMCO Cluster Membership Manager** **Wood Manufacturing Cluster of Ontario (WMCO)** WMCO is the only industry-led cluster organization for the value-added wood industry in Canada. Based on the Porterian cluster model as adopting across the EU, WMCO serves all segments of the wood manufacturing industry in Ontario. We are looking for a highly motivated and...

  • Cluster Membership Manager

    6 months ago

    Greater Toronto Area, Canada Wood Manufacturing Cluster of Ontario Full time

    **WMCO Cluster Membership Manager** **Wood Manufacturing Cluster of Ontario (WMCO)** WMCO is the only industry-led cluster organization for the value-added wood industry in Canada. Based on the Porterian cluster model as adopting across the EU, WMCO serves all segments of the wood manufacturing industry in Ontario. We are looking for a highly motivated and...

  • Dir, Franchise Sales

    8 months ago

    Toronto, Canada Subway Full time

    Director, Franchise Sales & Consolidation builds and facilitates the Subway Canada market growth plan, by recruiting best in class franchisees and driving Multi-Unit Owner consolidation. As a critical component to the Subway Development Team, this role will monitor restaurant & franchisee performance, remodel requirements and franchise agreement renewal to...

  • Cluster Sales Executive

    6 months ago

    Toronto, Canada Toronto Marriott City Centre Full time

    **Cluster Sales Executive** Join our dynamic team at Toronto Marriott City Centre and Sheraton Toronto Airport Hotel & Conference Centre! We are seeking a motivated and experienced full-time **Cluster Sales Executive **to play a pivotal role in driving group sales for our upscale properties. Be part of a collaborative and vibrant work environment where your...

  • Franchise Sales Manager

    1 month ago

    Toronto, Ontario, Canada Subway Full time

    About the RoleWe are seeking a highly skilled Franchise Sales Manager & MUO Consolidation to support our Canadian team in the Ontario region. This role will facilitate the execution of the overall market plan of multi-unit owner consolidation by providing objective thought as the plan evolves cross-functionally.The successful candidate will assist in...

  • Manager, Franchise Sales

    3 months ago

    Toronto, Canada Subway Full time

    About the Role : We have an exciting opportunity to support our Canadian team as a Franchise Sales Manager & MUO Consolidation based in the Ontario region. Manager, Franchise Sales & Consolidation facilitates the execution of the overall market plan of multi-unit owner consolidation by providing objective thought as the plan evolves cross-functionally. The...

  • Sales Manager

    6 months ago

    Toronto, Canada HomeLifeCimerman Real Estate Ltd., Brokerage Full time

    **Sales Manager - Leading Real Estate Brand** **About Us**: We are a leading real estate brand with a global footprint. As pioneers in merging traditional real estate practices with innovative technologies, we provide unparalleled service to our clientele. We are now on a mission to expand our brand's presence in Canada through franchising and are searching...

  • Franchise Sales Development

    4 weeks ago

    Toronto, Canada HomeLifeCimerman Real Estate Ltd., Brokerage Full time $70,000 - $80,000

    Franchise Sales Manager- Leading Real Estate BrandAbout Us:We are a leading real estate brand with a global footprint. As pioneers in merging traditional real estate practices with innovative technologies, we provide unparalleled service to our clientele. We are now on a mission to expand our brand's presence in Canada through franchising and are searching...

  • Franchise Sales Development

    4 weeks ago

    Toronto, Canada HomeLife Realty Services Inc. Full time $70,000 - $80,000

    Franchise Sales Manager- Leading Real Estate BrandAbout Us:We are a leading real estate brand with a global footprint. As pioneers in merging traditional real estate practices with innovative technologies, we provide unparalleled service to our clientele. We are now on a mission to expand our brand's presence in Canada through franchising and are searching...

  • Franchise Sales and Development Leader

    1 month ago

    Toronto, Ontario, Canada Wyndham Hotels & Resorts Full time

    Director, Franchise Sales and DevelopmentWyndham Hotels & Resorts is seeking a seasoned professional to lead our franchise sales and development efforts in Eastern Canada. As a key member of our team, you will be responsible for prospecting and qualifying franchise opportunities, negotiating deal terms, and executing hotel franchise agreements.The...

  • Franchise Sales Development

    4 weeks ago

    Toronto, Canada HomeLifeCimerman Real Estate Ltd., Brokerage Full time

    Franchise Sales Manager- Leading Real Estate BrandAbout Us:We are a leading real estate brand with a global footprint. As pioneers in merging traditional real estate practices with innovative technologies, we provide unparalleled service to our clientele. We are now on a mission to expand our brand's presence in Canada through franchising and are searching...

  • Franchise Sales Development

    3 weeks ago

    Toronto, Canada HomeLife Realty Services Inc. Full time

    Franchise Sales Manager- Leading Real Estate BrandAbout Us:We are a leading real estate brand with a global footprint. As pioneers in merging traditional real estate practices with innovative technologies, we provide unparalleled service to our clientele. We are now on a mission to expand our brand's presence in Canada through franchising and are searching...

  • Cluster Lead

    5 months ago

    Toronto, Canada Teleperformance Full time

    Overview: **Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. Ranked 11th in the world's Top...

  • Sales Manager

    6 months ago

    Toronto, Canada HomeLifeCimerman Real Estate Ltd., Brokerage Full time $70,000 - $80,000

    Sales Manager- Leading Real Estate BrandAbout Us:We are a leading real estate brand with a global footprint. As pioneers in merging traditional real estate practices with innovative technologies, we provide unparalleled service to our clientele. We are now on a mission to expand our brand's presence in Canada through franchising and are searching for a...

  • Sales Manager

    6 months ago

    Toronto, Canada HomeLifeCimerman Real Estate Ltd., Brokerage Full time

    Sales Manager- Leading Real Estate BrandAbout Us:We are a leading real estate brand with a global footprint. As pioneers in merging traditional real estate practices with innovative technologies, we provide unparalleled service to our clientele. We are now on a mission to expand our brand's presence in Canada through franchising and are searching for a...

  • Franchise Sales Manager

    6 months ago

    Toronto, Canada HomeLifeCimerman Real Estate Ltd., Brokerage Full time

    **Franchise Sales Manager - Leading Real Estate Brand** **About Us**: We are a leading real estate brand with a global footprint. As pioneers in merging traditional real estate practices with innovative technologies, we provide unparalleled service to our clientele. We are now on a mission to expand our brand's presence in Canada through franchising and are...

  • Senior Sales Director for Canadian Franchise Expansion

    3 weeks ago

    Toronto, Ontario, Canada Wyndham Hotels & Resorts Full time

    Senior Sales Director for Canadian Franchise ExpansionWe are seeking a seasoned sales leader to drive the growth of our franchise business in Eastern Canada. As Senior Sales Director for Canadian Franchise Expansion, you will be responsible for prospecting and qualifying new franchise opportunities, negotiating deal terms, and executing hotel franchise...

  • Franchise Development Manager

    1 month ago

    Toronto, Ontario, Canada HomeLifeCimerman Real Estate Ltd., Brokerage Full time

    Job Title: Franchise Development ManagerReporting to the CEO, the Franchise Development Manager is responsible for driving sales growth and expanding our global footprint through strategic franchise development and support. This role requires a strong leader who can build business relationships, develop marketing strategies, and manage the franchisee...

  • Franchising Development Manager

    5 months ago

    Toronto, Canada Basecamp Resorts Full time

    Basecamp Property Management Ltd., Calgary **Must relocate to Canmore or Calgary, AB** About Basecamp Basecamp Property Management Ltd is a rapidly growing chain of boutique hotels, and a real estate development company with properties in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and many more on the way. We are a young and energetic team...

  • Franchise Development Manager

    3 months ago

    Toronto, Canada HomeLifeCimerman Real Estate Ltd., Brokerage Full time

    Reporting to the CEO, the Franchise Sales Manager (FSM) is responsible for achieving sales and growing market share by developing and executing a growth plan for our affiliated real estate brands and providing support to its franchise networks throughout Canada, U.S.A. and globally. As the key consultant to our Franchisees, the FSM will work collaboratively...