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Dental Receptionist

5 months ago

Woodbridge, Canada Denwest Dental Clinic Full time

**Primary Responsibilities**
- Greet people, help them in their admission, and direct them to operation room
- Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- Performs various clerical tasks which include but are not limited to typing, filing, maintaining service logs, and data entry
- Receive and issue payments from insurance and patient and issue receipts to customers.
- Schedule and confirm appointments
- Process insurance information required for each patient
- Answer telephone and relay telephone calls and messages
- Maintains the housekeeping of the reception area, providing maintenance issues are reported immediately.
- Has worked with dental software like Tracker
- Knowing another language is an asset

**Skills**
- Have at least one year of experience
- Excellent telephone etiquette
- Proficiency with Microsoft Office
- Knowledge and experience of basic accounting
- Excellent interpersonal, communication (verbal & written English) and customer service skills
- Detail-oriented and excellent organizational and multi-tasking skills
- Ability to work efficiently and effectively under pressure with simultaneous deadlines

**Education**
- Dental office related Diploma or Certificated

**Personal Suitability**
- Effective interpersonal skills
- Flexibility
- Team player
- Reliability
- Organized
- Love to learn

**Salary**: $21.00-$25.00 per hour

**Benefits**:

- Dental care

Schedule:

- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person