E-commerce Operations Specialist

6 months ago


Toronto, Canada Bobsweep Full time

Company Overview:
bObsweep combines luxury living with whimsical family fun. As a pioneer Canadian company in robotics, bObsweep has cleaned roughly a million North American homes since 2011. Innovation and customer service are the two wheels that move bObsweep forward. bObsweep’s robots incorporate more than a decade of tireless R&D in the U.S. and Canada, and are protected by 100+ U.S. patents.

Position Overview:
**Duties**:

- Develop and maintain strong relationships with retail accounts
- Act as the main point of contact for with the retailer buyers
- Identify and pursue new business opportunities within existing accounts
- Conduct market analysis to identify trends and opportunities
- Know (through learning and experience) when to promote and when not to promote
- Collaborate with cross-functional teams to develop sales strategies and achieve targets
- Negotiate contracts and pricing agreements with buyers and assistant buyers
- Provide exceptional customer experience and address any issues or concerns promptly
- Track account activity, performance, plan promotions, and manage sales pipeline
- Prepare sales reports and presentations for management
- Represent company in video meetings, phone calls, and occasionally at the retailer's locations and trade shows

Qualifications:

- Bachelor's degree (Preferably in Finance, Accounting, Business, or Engineering)
- Proficiency in spreadsheet software and Excel for data organization and analysis
- Comfortable working with budgets, numbers, and interpreting sales performace metrics
- Attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Positive attitude, proactive mindset, and willingness to take on new challenges
- Strong negotiation and communication skills
- Ability to analyze market trends and follow business strategies accordingly
- Demonstrated leadership abilities and ability to work independently
- Self initiator, self managed with excellent organizational and time management skills

How to Apply:
If you are an ambitious individual and possess the skills and qualifications outlined above, we'd love to hear from you Please submit your resume and a cover letter detailing your relevant experience and why you're the perfect fit for this role.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

Pay: $55,600.00-$72,200.00 per year

**Benefits**:

- Paid time off
- Work from home

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Experience**:

- B2B sales support: 1 year (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Calgary, AB

Pay: $55,541.00-$72,220.00 per year

**Benefits**:

- Paid time off
- Work from home

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (required)

**Experience**:

- B2B sales support: 1 year (preferred)

**Language**:

- English (required)

Work Location: Hybrid remote in Toronto, ON M5V 0M3



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