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Legal Receptionist

4 months ago

Victoria, Canada Velletta Pedersen Christie Full time

Busy downtown Victoria law firm seeks a professional Law Firm Receptionist to join our dynamic, growing team. As the first point of contact for our clients and visitors you’ll play a vital role in the operation of the firm, while delivering exceptional client experiences.

Key Qualities:

- Well spoken, with a confident professional phone manner.
- Ability to handle multiple phone calls with ease and professionalism.
- Excellent English language and communication skills.
- Exceptional organization skills with attention to detail.
- Ability to consistently handle high-stress situations professionally.
- Ability to follow established policies and procedures.
- Attention to confidentiality.
- Punctuality.

Qualifications:

- Proficiency in Microsoft Office suite and general office equipment.
- Previous experience in a receptionist role preferred.
- Previous experience in a legal environment preferred.

**Duties**:

- Recognize your responsibility as a Brand Ambassador for the firm by staying apprised of lawyers’ expertise, firm achievements, and firm policies and obligations.
- Create a welcoming environment for clients, stakeholders, and guests to the firm.
- Upkeep and maintenance of the reception area and boardroom to a professional standard.
- Frontline triage of incoming calls.
- Operate telephone switchboard handling all incoming calls and forwarding messages.
- Monitor website submissions and forward to appropriate department.
- Distribute incoming faxes.
- Manage incoming and outgoing mail and courier deliveries and distribution.
- File opening and closing.
- Assist with client identification and verification.
- Post Cost Recoveries.
- Process client payments in person and over the phone.
- Sort, scan and file documents.
- Monitor and purchase office and kitchen supplies.
- Liaise with tenant service and handle building maintenance issues.
- Support legal professionals as required.

About us:
Velletta Pedersen Christie is a busy full service law firm located in downtown Victoria. We are dedicated to providing a positive and supportive work environment where every team member can thrive. Our Team Leaders provide ongoing support and mentoring. Our active social committee organizes staff events and team building outings throughout the year. We also host breakfast on Friday mornings and Libations on Friday afternoons with a “cocktail of the month”.

If you’re ready to join a team that values innovation, commitment to excellence, and an interest in your career development, we’d love to hear from you.

Pay: $39,000.00-$50,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Reception: 2 years (required)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person