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Guest Services Agent

5 months ago

MontTremblant, Canada Tremblant Living Full time

An English version will follow.

Se joindre à **Tremblant Living** signifie s'embarquer dans une aventure unique avec une équipe dynamique et en pleine croissance. Chez TL, nous nous spécialisons dans la location de résidences de vacances de luxe à Mont-Tremblant. Avec les maisons les plus prestigieuses et un service de conciergerie personnalisé 5 étoiles, nous sommes fiers d'offrir une expérience légendaire à nos invités.

Nous sommes présentement à la recherche d'un(e) **Spécialiste(e) au service à la clientèle **passionné(e) pour se joindre à notre équipe. Êtes-vous collaboratif et autonome ? Vous vous épanouissez dans un environnement innovateur et axé sur les résultats ? Alors, nous sommes très enthousiastes d'avoir de vos nouvelles

Travaillant directement avec le gérant du service à la clientèle, les fonctions principales seront d’assurer la satisfaction client chez Tremblant Living, organiser les réservations, coordonner l’arrivé et les départs des clients ainsi qu’offrir une expérience haute gamme à la clientèle.

Compétences requises:
Expérience en service à la clientèle.

Solides compétences en communication, service client et solution de problème.

Excellent(e) en rédaction.

Grande capacité de multitâche et de gérer plusieurs systèmes informatiques simultanément.

Couramment bilingue (FR/ANG).

Doit être basé à Mont-Tremblant ou à proximité.

Joining **Tremblant Living** means embarking on a unique adventure with a growing and dynamic team. We specialize in luxury vacation rentals in Mont-Tremblant’s, and with the most prestigious homes and 5-star personalized guest services, we are proud to offer a legendary experience to our guests.

We are presently looking for a passionate **Guest services agent** to join our team. Are you collaborative and autonomous? Do you thrive in an innovative and result-driven environment? Well then, we cannot wait to hear from you

Working directly with the Guest services manager, the main responsibilities will be to ensure Tremblant Living’s guest satisfaction, organize reservations, plan arrivals and departures as well as provide an outstanding guest experience.

Skills Required:
Experience in customer service.

Excellent communication, customer service, and problem-solving skills.

Fluently bilingual (FR/EN).

Ability to multitask efficiently and navigate multiple systems simultaneously.

Based in Mont-Tremblant or proximity.

**Salary**: $42,000.00-$55,000.00 per year

Schedule:

- 8 hour shift

Work Location: In person