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Server (Ft)

4 months ago

Toronto, Canada Granite Club Full time

The Granite Club is looking for full-time Servers to create a positive dining experience through excellent food and beverage knowledge and the ability to adhere to the standards of service. Servers are required to act as ambassadors and representatives of the Club as a whole as Member perceptions of the Club in general are influenced by the front-line staff they encounter

**Benefits of working for the Club**
- Healthy and delicious daily food offerings in our Staff Caf.
- Extensive medical and dental benefits for employees and their families.
- Indoor parking for Employees.
- Exciting and diverse Employee events for both Staff and their friends and family.
- Discounted Goodlife Fitness and memberships.
- An Employee Wellness Program focused on both physical and mental health.

**Primary Responsibilities**
- Create a positive Member experience through interaction and adherence to steps of service.
- Be knowledgeable of all food and beverage items to make recommendations.
- Answer questions about food, beverages, wine and other Club functions and services.
- Ensure accuracy when entering information into the POS system.
- Monitor food quality and presentation standards.
- Ensure Members are satisfied with their food, beverages and service.
- Respond promptly and courteously to any requests or concerns.
- Able to successfully solve problems through good decision making.
- Monitor cleanliness of section and ensure it is presentable before, during and after service.
- Complete all duties efficiently and correctly.
- Actively demonstrate teamwork, sincerity, helpfulness and courtesy.
- Report all equipment and maintenance issues to a Restaurant Manager.
- Follow all fire and emergency procedures.
- Knowledgeable about the employee handbook and follow all the policies.

**Required Qualifications**
- Minimum Grade 12 education and 2 years related work experience.
- Good working knowledge of English (Written and Verbal)
- Smart Serve Certification.
- Food, wine, beer and cocktail knowledge is required.
- Excellent Communication and Social Skills.
- Emotionally Mature, Respectful and Sincere.
- Well Groomed and Courteous.
- High attention to detail.
- Ability to multitask, prioritize and remain calm under pressure.
- Understanding all policies, procedures, standards, guidelines and specifications.

**Work Schedule**

Must be available to work weekends, weekdays and/or holidays, AM and PM.

**About the Granite Club**

The Granite philosophy of uncompromising quality is showcased in its state-of-the-art athletic facilities, world-class events and programs for all ages, delectable dining experiences and personalized services, each tailored to suit the varied needs and desires of its diverse and sophisticated Membership.

The Granite Club is Canada's premier private Members' family, athletic, recreation and social club. Located in north Toronto, we offer our 11,000 Members the highest standard of facilities, programs and services.

We strive to recruit enthusiastic, dedicated individuals with a passion for providing exceptional service. We’ll reward all your hard work with a competitive salary and extensive benefits.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

As part of Granite Club policy, a condition of employment is to perform a criminal background check and a vulnerable sector search demonstrating a satisfactory criminal record prior to commencing employment.

The Granite Club is committed to providing fair and accessible employment practices. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide to the Granite Club Recruiter.

We thank you in advance for your interest in our opportunity