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Front Desk Receptionist/chiropractic Assistant

5 months ago

North York, Canada Madison Clinic Full time

The Receptionist/Administrative Assistant is responsible for providing support in an administrative, reception, and clinical setting. The assistant will keep a professional and welcoming attitude towards patients, colleagues, and visitors to the clinic while following all procedures and policies of the position. Computer, communication and organization skills are needed.

Experience working in a Rehab Clinic (Chiropractic, Physiotherapy etc.) using Universal Software or submitting claims to extended health care using portals is a plus (Telus, BlueCross, Sunlife Provider Connect Etc.) MVA and WSIB knowledge is beneficial.

**Position Duties**
Providing reception and assistant duties to the office including but not limited to:

- Answering a multi-line phone system with inquiries from patients and other healthcare professionals
- Scheduling appointments using PMP software (experience not required)
- Producing invoices, handling payments and point of sale transactions, balancing the end of day payments
- Processing Extended Health Insurance claims
- Assisting with medical histories of patients and escorting them into clinical rooms
- Preparing paperwork for orthotic orders, receiving shipments of products, and ensuring patients have appointments to collect their orders in a timely fashion
- Maintaining a professional atmosphere at the front desk, and running the office efficiently and with accuracy

**Essential Skills and Abilities**
- Computer use
- Critical thinking
- Problem solving and decision making
- Working independently and with a team
- Oral and written communication
- Organized
- Pay attention to detail
- Scheduling appointments
- Create and maintain client and office records
- Perform general clerical duties

Work remotely
- No

**Hours**
- Monday (4:00pm-8:00pm)
- Tuesday (2:00pm-8:00pm)
- Wednesday (4:00pm-8:00pm)
- Thursday (3:00pm-8:00pm or 9:00am-2:00pm)
- Friday (1:00pm-7:00pm)
- TOTAL 25 hours. More hours are available if needed

**Job Types**: Part-time, Permanent

**Salary**: $19.00-$21.00 per hour

Schedule:

- 8 hour shift
- On call

**Experience**:

- administration in a rehab clinic: 1 year (required)

Work Location: One location