Replenishment and Customer Service Manager

1 day ago


Georgetown, Canada Freshouse Foods Ltd. Full time

At Freshouse Foods, we create custom protein items with the help and direction of our partners. We want to build our creations to meet and exceed our customers needs.

With over 60 years of major retail and foodservice experience, our expertise in product development has enabled us to react swiftly to customer wants and expectations. Our flexibility and versatility on our production floors allow us to offer an array of retail, foodservice, and healthcare products

**Job Title**: Replenishment and Customer Service Manager

**Summary**:
Reporting to the Vice President of Sales, The Replenishment and Customer Service Manager is responsible for all aspects of the Replenishment and Customer Service Team including working with Sales, Production, and Logistics to ensure forecasts are accurate, customers know minimum orders, orders lead times are sufficient, and production and logistics departments can meet orders.

**Job Duties**:

- Develop and execute a comprehensive category strategy by analyzing market trends, product sales performance, competitor offerings, and customer feedback.
- Determine sales trends, minimum order and stocking levels, and replenishment paths.
- Collaborate with sales teams to drive fulfilment rates, address customers concern, and production capabilities.
- Develop and be a mentor for the Replenishment and Customer Service Team, monitoring performance and making recommendations for training and development.
- Review inventory levels, stock movement, and product lifecycle to ensure efficient stock levels are maintained.
- Identify slow-moving or obsolete products and propose appropriate actions to minimize excess inventory and associated costs.
- Develop and implement replenishment strategies based on demand forecasts, sales projections, and lead times. Collaborate with suppliers, procurement, and logistics teams to ensure timely delivery.
- Find opportunities for process improvement, cost reduction, and revenue growth.
- Collaborate with various teams, to align demand and supply plans.
- Provide inputs on new product launches, promotions, and seasonal variations to optimize inventory planning.
- Stay updated with industry trends, standard methodologies, and new technologies related to replenishment and inventory management.
- Proactively propose and implement process improvements to drive operational efficiency and customer satisfaction

**Experience**:

- 3+ year of relevant supply chain experience, preferably within an industrial manufacturing or CPG environment; or relevant transferable skills and experience.
- Strong analytical ability, good judgement, and problem-solving skills.
- Customer centric, with the drive for results.
- Proficient with Microsoft Office, especially Excel; ability to interpret large amounts of data; high attention to detail.
- Experience with data visualization and analysis.
- Ability to work independently, and as a team player.
- Adept at working in a fast-moving environment.
- Strong communication skills, both written and oral.
- Strong interpersonal skills.

This is an office position - remote work is not available.

**Job Types**: Full-time, Permanent

Pay: $70,000.00-$90,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Data analysis skills: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 2025-01-15
Expected start date: 2025-01-27



  • Georgetown, Canada Freshouse Foods Ltd. Full time

    **Replenishment/Customer Service Representative** **About**: At Freshouse Foods, we create custom protein items with the help and direction of our partners. We want to build our creations to meet and exceed our customers needs. With over 60 years of major retail and foodservice experience, our expertise in product development has enabled us to react...


  • Georgetown, Canada Saputo Inc. Full time

    At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world. As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best? Overview of the Role Reporting to the Supervisor,...

  • Customer Service

    4 months ago


    Georgetown, Canada Puzzles Canada Full time

    **Job Overview** We are seeking a general staff member to join our team. We are a busy e-commerce business that is also open to the public. This position requires proficiency in a number of areas including shipping and receiving, stocking and customer service. **Responsibilities**: - Picking and packing orders - Inspect products to ensure they meet quality...

  • Part-time Cleaners

    4 weeks ago


    Georgetown, Canada Bergsma's Cleaning Service Full time

    **Who we are**: Bergsma Cleaning Service is a warm and friendly team dedicated to providing exceptional cleaning experiences for our Halton Hills & Area clients. Our hard-working staff takes pride in their meticulous attention to detail and commitment to excellence. We genuinely care about our employees, fostering a supportive and inclusive...

  • Warehouse Team Lead

    6 months ago


    Georgetown, Canada Metro Supply Chain Full time

    **SUMMARY**: Reporting to the Operations Supervisor, the Warehouse Team Lead is responsible to perform the tasks and responsibilities of various warehouse operations jobs including order picking, replenishment, shipping, receiving and cycle counts. In addition to performing multiple warehouse jobs, the team lead will support the supervisor to oversee...


  • Georgetown, Canada CSN Uptown Collision Full time

    CSN Uptown Collision is seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. As a leading auto body shop, we pride ourselves on delivering top-notch customer service and high-quality repairs. If you are passionate about providing exceptional service and have excellent communication skills, we want to...


  • Georgetown, Canada Communications and Power Ind. Canada Inc Full time

    **Shaping the future through innovation and discovery!** With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, aid in the...

  • Department Manager

    6 months ago


    Georgetown, Canada Real Canadian Superstore Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...


  • Georgetown, Canada Saputo Inc. Full time

    At Saputo, our best comes from our people. We’re a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and...


  • Georgetown, Canada Ontario Bollards Inc. Full time

    **Overview**: **Key Responsibilities**: - Serve as the primary point of contact for all customer inquiries, particularly regarding quotation requests and sales orders. - Efficiently prepare and process quotations and sales orders using NetSuite ERP. - Diligently maintain and update the CRM database with new leads and customer interactions. - Proactively...


  • Georgetown, Canada Heather's Bakery Gerogetown Inc Full time

    **Job Summary**: We’re seeking a friendly and enthusiastic part time Customer Service Representative to provide top-notch service to our customers. Ensuring that every guest feels valued and leaves with a smile. Your role will involve handling transactions, answering questions, and helping to maintain a clean and inviting atmosphere while also helping the...


  • Georgetown, Canada Heather's Bakery Gerogetown Inc Full time

    **Job Summary**: We’re seeking a friendly and enthusiastic part time Customer Service Representative to provide top-notch service to our customers. We need someone who can start working as early as 6 AM. Your role will involve handling transactions, answering questions, and helping to maintain a clean and inviting atmosphere while also helping the kitchen...


  • Georgetown, Canada Heather's Bakery Gerogetown Inc Full time

    **Job Summary**: We’re seeking a friendly and enthusiastic full-time Customer Service Representative to provide top-notch service to our customers, ensuring that every guest feels valued and leaves with a smile. Your role will involve handling transactions, answering questions, and helping to maintain a clean and inviting atmosphere while also helping the...


  • Georgetown, Canada Starship Freight Full time

    Do you like working in a fast-paced environment? Are you good at multi-tasking and communication? Do you want to work in a small to medium-sized company where you can build relationships with co-workers at all levels? If so, we have the perfect job for you! Starship Freight is looking to fill a new Tracing Coordinator position, available now! Celebrating...

  • Tracing Coordinator

    6 months ago


    Georgetown, Canada Starship Freight Full time

    Do you like working in a fast-paced environment? Are you good at multi-tasking and communication? Do you want to work in a small to medium-sized company where you can build relationships with co-workers at all levels? If so, we have the perfect job for you! Starship Freight is looking to fill a new Tracing Coordinator position, available now! Celebrating...

  • Sales Associate

    2 months ago


    Georgetown, Canada Freshouse Foods Ltd. Full time

    **Job description** Sales Associate Reports To: COO Summary: The Country Butcher is open, and we require Sales Associates to work in our Retail Store. You will be responsible for welcoming guests, stocking product, inventory control, sales, and getting feedback from customers on products. Key Responsibilities - Welcome and create a positive shopping...

  • Product Manager

    6 months ago


    Georgetown, Canada Communications and Power Ind. Canada Inc Full time

    **Shaping the future through innovation and discovery!** With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, aid in the...


  • Georgetown, Canada TD Bank Full time

    **Work Location**: Georgetown, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers.** **This role is required to understand customer...


  • Georgetown, Canada Joe's Great Pizza Full time

    Job Title: Food Service ManagerAbout Joe's Great Pizza:We are a dynamic and fast-paced pizza restaurant seeking an experienced Food Service Manager to lead our team.Job Description:The successful candidate will oversee the day-to-day operations of our food service department, ensuring exceptional customer satisfaction and quality food production.Key...


  • Georgetown, Canada Bergsma's Cleaning Service Full time

    Join our team as an Office Administrator/ HR Coordinator and become an integral player in supporting our operations with a variety of administrative functions. We are looking for a dependable, highly organized individual capable of managing multiple priorities and who can introduce new perspectives. This position is a work from home with in person meetings...