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Retail Store Manager

4 months ago

Courtenay, Canada Suzanne's & Jenny's Full time

**Suzanne’s & Jenny's in Courtenay, BC is Now Recruiting a SUPERSTAR MANAGER**

Do people describe you as approachable, up-beat, and engaging?

Are you a natural leader who understands how to lead through people?

If you have a desire to work in a management position with a company who has been inspiring & styling women for over 50 years - **You have come to the right place**

**About Your Role**

We have deep-rooted clientele between the ages of 35 - 60+ who have supported Suzanne’s for years and appreciate personalized, one-on-one attention. As the Store Manager, you will be responsible for proactively overseeing and coaching a passionate team of Fashion Associates.

Our Store Managers are at the center of all store activities - ensuring exceptional customer service is being delivered, sales are generated, promotions are highlighted, and participates in all the essential duties that are necessary to the effective execution of day-to-day store operations, including:

- Managing a team of associates to achieve key performance indicators using appropriate leadership methods.
- Recording, tallying, and verifying store and individual employee sales targets.
- Leading and directing strategic planning, store marketing, operations, and scheduling.
- Overseeing onboarding, training, performance, and support of new associates.
- Responsible to proactively communicate procedural updates and changes to retail team.
- Ensuring company customer service delivery standards are achieved through continuous improvement strategies.
- Preparing reports and statistics related to areas of responsibility for Senior Leadership Team.
- Collaborating with head office on expected deliveries of new merchandise.
- Communicate with HO on a regular basis to support clients, store operations, and employee relations.
- Uphold company culture and core values.

**Why You’ll Love Working with Us**:

- We are creative, fun, and passionate about fashion.
- Build a stylish wardrobe with a 50% employee discount
- Comprehensive extended health & dental benefits.
- RRSP & DPSP matching after 2 years.
- You will receive educational insight and knowledge of our Canadian brand-lines.
- You will have opportunities for professional development and future advancement.

Check us out online at **suzannesfashions.ca**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount

Schedule:

- Day shift
- Every Weekend
- Holidays
- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Is there anything that would prevent you from fulfilling the requirements of this role? (Standing for long periods of time, lifting boxes up to 30 lbs., climbing ladders, vacuuming/dusting)
- Tell us about your relationship with fashion?
- What do you know about the Suzanne's brand and/or shopping experience?

**Experience**:

- Retail management: 2 years (required)

Work Location: In person