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Office Administrator

4 months ago

Waterloo, Canada ALS Global Full time

Imagine your future with us

At ALS, we encourage you to dream big.
When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

**Location**: ALS Environmental, Waterloo
**Reports to**: Business Manager

**About the Position**:
This position is responsible for carrying out the administrative and reception functions of the front office, including but not limited to: operating a multi-line switchboard, directing calls, tracking messages, responding to client inquires, processing, mailing and filing of all final client reports.
Specific Responsibilities
- Enter data, edit & prepare reports, spreadsheets and documents;
- Maintain and stock office equipment (fax, copy, mailing machines, printers) and inventory of office supplies;
- Assist in the coordination of events and activities for internal groups, guests and visitors;
- Manage and order catering and beverage supplies;
- Schedule and maintain boardroom, meeting room, and training room facilities;
- Manage petty cash, including all reporting requirements;
- Review orders, invoices, and waybills and verify purchases/receipt;
- Works with purchasing and receiving departments to ensure invoices and packing slips are coded for Waterloo and Hub Depots (Richmond Hill, Mississauga, London, Ottawa) and are sent to accounting in a timely and organized manner
- Operate multi-line switchboard, directing calls and taking messages when necessary;
- Greet and direct visitors including carrying out security and safety check-in;
- Assist in the hiring process and induction, including preparation of training and records maintenance;
- Assist in the preparation, maintenance and control of quality records, SOPs, documents, and registers;
- Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
- Maintain a positive work environment through active team participation and a focus on quality customer service
- Observe established safety regulations and comply with all ALS health and safety policies and procedures;
- Other duties as assigned.

Required Knowledge, Skills & Abilities
- Strong customer service focus, interpersonal and organizational abilities;
- Pleasant and professional telephone manner;
- Excellent English communication skills, written and verbal;
- Excellent computer skills in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook);
Required Qualifications
- Completion of Grade 12;
- Minimum of 2 years office related experience;
- Completion of an office administration certificate or diploma preferred.

Physical Demands
- Ability to stand, walk or sit for an extended period of time;
- Reaching by extending hand(s) or arm(s) in any direction;
- Finger dexterity required to manipulate objects with fingers (ex. using a keyboard).
- Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
- You may be exposed to unpleasant odours.

Working at ALS

Our people are our most valuable asset and drive our success at ALS.
We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.
At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

**Our benefits include**:

- Structured wage increases
- Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs,
- Additional vacation days for years of service
- Business support for education or training after 9 months with the company
- Learning & development opportunities (unlimited access to e-learnings and more)

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and he