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Receptionist

5 months ago


Niagara Falls, Canada YOUNGS INSURANCE BROKERS INC. Full time

As the largest independent brokerage in Ontario, with a history of over 113 years of excellence in providing insurance solutions, Youngs Insurance Brokers Inc. offers fulfilling career opportunities, tailored within a professional and flexible work environment.

Our employees value the communities in which we live, actively engaging and supporting countless charitable organizations throughout Ontario. At Youngs Insurance we always strive to put the interests of our clients first with impeccable insurance solutions that match each portfolio. We protect everything that matters to you.

**Objective**

The purpose of the Receptionist is to maintain an outgoing and friendly personality since the receptionist is the first impression of the brokerage our clients receive. Treat clients courteously and provide them with exemplary service. Be well informed about employee schedules for the purpose of transferring client calls to an available CSR/Broker.

**Accountabilities**
- Answer the telephone and direct calls to the appropriate representative
- Take clients’ payments and provide receipt to client from the Broker Management System
- Provide deposit registers to the accounting department daily, if applicable
- Request broker cheques from the accounting department
- Open, sort and date stamp all incoming mail and courier
- Effectively upload documents into specific electronic workflow queues for each department
- Prepare and process courier and outgoing mail
- Take mail to post office and deposit to bank when required
- Inventory control of supply room and order supplies as necessary
- Organize and store supply orders
- Balance float daily and ensure petty cash is organized

**Education Requirements**
- Completed High School

**Experience & Skills**
- Receptionist/Switchboard experience
- Professional and courteous
- Excellent verbal and written communication skills
- Strong attention to detail
- Excellent time management and organization skills
- Ability to work well under pressure with minimum supervision
- Proven clerical or administrative skills
- Background in customer service and understands customer success
- Experience with taking and processing payments, debit machines, etc.
- Commitment to positive team dynamic

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

Application deadline: 2023-02-03
Expected start date: 2023-02-13