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Delivery Consultant

1 month ago

Markham, Canada IBM Full time

Introduction
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class
services for our clients. As the ultimate expert in IBM products, you'll bring together all the
necessary technology and services to help customers solve their most challenging problems.
Working in IBM Technology Expert Labs means accelerating the time to value confidently and
ensuring speed and insight while our clients focus on what they do best running and growing their
business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact,
while advancing your career. Our culture is collaborative and experiential. As part of a team, you will
be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you

Your Role and Responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design,
deliver, and optimize IBM Technology solutions that align with your clients' goals. In this
your consultative skills such as problem-solving issue
- / hypothesis-based methodologies,
communication, and service orientation skills. As a member of IBM Technology Expert Labs,
a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with
clients to optimize and trailblaze new solutions that address real business challenges.
If you are passionate about success with both your career and solving clients' business
challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of
this opportunity may include, but not be limited to
- Solving Client Challenges Effectively: Understanding clients' main challenges and

developing solutions that helps them reach true business value by working thru the
phases of design, development integration, implementation, migration, and product
support with a sense of urgency.
- Agile Planning and Execution: Creating and executing agile plans where you are

responsible for installing and provisioning assets, testing, migrating to production,
and day-two operations.
- Technical Solution Workshops: Conducting and participating in technical solution

workshops.
- Building Effective Relationships: Developing successful relationships at all levels —

from engineers to CxOs—with experience of navigating challenging debate to reach
healthy resolutions.
- Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation,

curiosity, initiative in addition to navigating data and people to find answers and
present solutions.
Collaboration and Communication: Strong collaboration and communication skills as
you work across the client, partner, and IBM team.

Required Technical and Professional Expertise
- Strong communication and presentation skills
- Ability to advocate for IAM solutions supporting workshops and trainings.
- Strong writing skills
- Comfortable working in a project based / client serving model.
- Support and influence client expectations.
- Ability to work with global and diverse teams in a dynamic environment.
- Ability to work in a matrix management model.
- The ability to travel and adapt to other cultures.
- Strong track record in building relationships with internal and external senior

stakeholders
- A track record of successful consulting and supporting transformation projects in IAM
- Familiar about the IAM market, including technologies, vendors capabilities and

concepts.
- Experience in performing and supporting projects in one or more IAM domains:

- Identity Governance and Administration.
- Authentication, Multifactor Authentication and Federation
- Privileged Access Management
- IAM for Cloud Infrastructures and/or DevOps
- Consumer IAM
- Familiar with compliance and regulatory requirements for IAM
- Technological certifications of leading IAM technologies, e.g. CyberArk, Savyint, IBM,

Okta, Hashicorp
- 2+ years of experience in common authorization platforms (e.g. Azure AD, Active

Directory, SAP, LDAP, RACF)
- Knowledge of authentication methods and technologies (e.g. MFA and adaptive/step
- up/risk-based authentication, FIDO, X509, blockchain)
- Knowledge of Access Management capabilities in Cloud infrastructures, e.g. Azure

AD, AWS and GCP

Preferred Technical and Professional Expertise
An understanding of security technologies demonstrated by having one or more relevant
security certifications such as CompTIA Security+, CEH, SABSA or other. Additional
preferences are:

- One or more relevant security certifications such as CISSP, CEH, SABSA or other
- Familiar with compliance and regulatory requirements for IAM
- Any technical certifications of leading IAM technologies, e.g. CyberArk, Savyint, IBM,

Okta, Hashicorp
- Knowledge of Global Catalog Services and integration for adjacent services such as

Remote Monitoring, SIEM, SOC
- Knowledge of Access Management capabilities in Cloud infrastructures, e.g. Azure

AD, AWS and GCP
The consultant, working under mínimal supervision will