Crewing Scheduler

2 months ago


West Vancouver, Canada BC Ferries Full time

Job Description:
**CREWING SCHEDULER**

Horseshoe Bay

Casual

**The opportunity**

Working as part of a dynamic, results-driven team, you analyze, plan, and schedule work assignments for all shipboard and shore-based staff. You ensure crewing services meets the operational requirements and company objectives through the provision of accurate, cost effective and timely staff planning/scheduling services in accordance with operational policy, collective agreement and regulatory rules and requirements for the vessel and shore positions.

**The Role**
- Implementing schedules and staff assignments prepared by crewing officers/advisor, cross checking as required
- Generating and controlling time sheets and crew list accurately and on timely manner
- Maintaining superior customer service skills and positive relationships in communication with employees and in resolving problems and issues
- Handling short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost effective manner
- Undertaking long term planning functions in support of leave programs
- Monitoring and forecasting needs and preparing accurate schedules for implementation on a monthly basis
- Ability to function effectively in high-pressure situations while undertaking short-term crewing activity which includes placement of employees in positions in order to meet operational needs

**What you bring to the team**

Education and experience
- Successful completion of high school diploma supplemented by some post-secondary education
- 1-3 years of experience in a complex unionized environment
- Experience with staff scheduling systems would be an asset

Knowledge and competencies
- Excellent interpersonal and communication skills which allow you to maintain effective working relationships
- Must be self-motivated, detail-oriented, and results-driven
- Ability to work in a fast paced ever-changing environment
- Ability to multitask and mange several problems at one time, recognizing and solving potential issues with the desire to succeed and make practical suggestions to constantly improve processes

**Job Details**:

- Hours of operation 04:15-20:15 365 days a year. As an on-call relief employee, you may work a variety of early morning shifts and afternoon shifts.
- Due to the early shift start times, transit is not an option; access to a vehicle would be required.

**Join us**

If this sounds like your next great career move, please submit your **cover letter and** **resume**. This posting will remain open until **October 24, 2024** at 11:59pm.

**Additional information**
- "We connect communities and customers to people and places important in their lives”_- We appreciate the interest of all applicants; however only those selected for an interview will be contacted._


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