Technical Product Manager

3 weeks ago

Oakville, Canada Geotab Full time

**Who we are**:
Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

**Who you are**:
We are always looking for amazing talent who can contribute to our growth and deliver results Geotab is seeking a Technical Product Manager (Data Platform) who will own and drive the product strategy and roadmap for our data platform, focusing on data ingestion, orchestration, and processing within Google Cloud Platform (GCP). If you love technology, are passionate about big data, and are keen to join an industry leader — we would love to hear from you

**What you'll do**:
**How you'll make an impact**:

- The primary role is to truly understand the customer and its associated market.
- Collaborate with development, data science, and business stakeholders to identify needs and opportunities within our data infrastructure.
- Translate business requirements into detailed user stories and acceptance criteria for our data ingestion, orchestration, and processing pipelines.
- Prioritize and manage the product backlog, ensuring alignment with Geotab's overall data strategy.
- Monitor and analyze the performance of the data platform, identifying areas for improvement and optimization.
- Perform customer discovery interviews with prospective and existing customers and partners to identify product gaps and generate news ideas for continuous value add for existing customers, grow market share for new customers and to overall improve Geotab's customer experience.
- Leverage various research methodologies and customer inputs to identify common. patterns, pain points, problems to be solved/jobs to be done and use this to identify relevant solution opportunities/product efforts.
- Develop a product roadmap and align internal stakeholders to the developed roadmap strategy.
- Work closely with senior members of the team and product leadership to provide input on the long term vision of the product.
- Work with cross functional teams (Design, Engineering, Marketing, Support and others) to build and execute the product development and go to market strategy for key roadmap deliverables.
- Prioritize building what matters most by balancing short term sales targets with long term strategic investments for the business.
- Collaboratively define and drive reporting and monitoring mechanisms against set product outcomes and use them as a tool to measure continued success of product efforts (both qualitative and quantitative).
- Collaborate with other product managers on designing and executing market feedback loops and incorporate them into product planning. This includes participating in win-loss interviews and analysis, identifying hard sales blockers and soft sales objections in sales, and conducting feedback, satisfaction, and effectiveness interviews and analysis for retention and referral.
- Clearly communicate the "Why" for every product effort and educate other stakeholders on the problems to be solved, business objectives, etc. Leverage this in collaboration with UX designers, developers, data scientists, and other stakeholders to conduct problem and solution validation, translate customer needs into user stories and feature epics, and define the work needed to bring the product effort to life. Additionally, prioritize epics relative to technical debt and other company product investments.
- Help improve the Product Management practice at Geotab.
- Self starter, resourceful with strong analytical skills with the ability to problem-solve to well-judged decisions.

**What you'll bring to the role**:

- 3-5 years of experience ideally in product management and/or customer discovery or related field.
- Experience in a SaaS environment is highly valued.
- Post-Secondary Diploma/Degree specialization in Engineering, Business, Computer Science or a related field highly valued.
- Excellent written and verbal communication skills.
- Good listener, empathetic and enjoy interacting with customers.
- Ability to stitch together disparate insights to uncover common patterns.
- Strong presentation skills (in person and virtually) and ability to deliver training effectively.
- Self starter, resourceful with stro

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