Travel Consultant

6 months ago


Whistler, Canada Tourism Whistler Full time

**Job Title**: Travel Consultant

**Position Status**: Full Time, Year Round

We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this place is pretty special.

What We Offer
- A flexible schedule offering work-life balance and time to enjoy the beauty of Whistler
- Excellent extended health plan for full time employees and their eligible dependents
- Wellness program to support recreation in Whistler
- Fun, collaborative, and supportive team environment

Position Summary

Shifts are 4 x 10 hour days.

Key Responsibilities
- Execute various outbound calls including concierge, up sell calls, informational and customer focused
- Effectively communicate with Online Chat inquiries, quotes and actively pursue sales leads generated via the online chat with guests
- Meet or exceed individual and team sales goals on a daily, weekly & monthly basis
- Communicate effectively with clients, vendors and colleagues
- Respond to all guests in a timely, professional and friendly manner

Knowledge, Skills & Abilities
- Excellent knowledge of Whistler
- Effective time management skills with the ability to stay organized and multitask in a fast-paced environment
- Commitment to customer service
- Strong attention to detail
- Skilled problem solving and conflict resolution abilities
- A team player who can also work independently
- Computer skills including MS Office, and a variety of cloud based software


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