Courier Pay Optimisation Analyst

4 months ago

Toronto, Canada SkiptheDishes Full time

**Location**:Open to Winnipeg, Toronto or Calgary (Hybrid Work Arrangement)

**Our Story**

Our global delivery business has grown substantially in the last few years and we need to continue to grow, but also evolve the experience and efficiency of our delivery model going forward. That’s where you come in.

**All about the role**

As the Courier Pay Optimisation Analyst, you will play a key role in supporting the Courier Pay Optimisation team in developing a comprehensive approach to courier pay for our self-supporting contractor delivery model. You will be responsible for data and insights to drive short-term tactical changes and contributing analysis to support the long-term pay strategy. Working closely with various global functions, including markets, product, and data science teams, you will leverage analytics to enhance our courier pay and incentives. Your scope will be within shorter time horizons of a year or less, and you will collaborate closely with product and tech teams to improve courier pay, network performance, and customer and restaurant experience.

**What’s On Your Plate**:

- Support key courier pay initiatives by providing data, insights and recommendations.
- Deep dive into courier pay issues, tools or product features to find opportunities for improvement
- Support with analysis of global market pay and review industry trends, providing insights to identify and pursue new opportunities and solutions.
- Collaborate with product, tech and data science teams to contribute to the development of effective tools for overseeing and improving courier pay.
- Communicate data insights and recommendations to relevant stakeholders

**Recipe for Success**:

- 3-5+ years’ experience in analytics or a related role
- Logical analytical problem solver - able to spot trends and indicate the key drivers behind it. Support/develop comparative analysis and tests. Deliver actionable insights.
- Advanced SQL skills and experience with complex data structures
- Understanding of Github and Airflow considered an asset
- Reasonable understanding of statistics
- Visualization skills with Tableau (or similar), Google Sheets, Excel
- Proactive, self-motivated and curious, ability to run with an idea
- Work well under pressure and can balance multiple priorities
- Great communication skills and able to explain data to various audience

**Why work at Skip?**

Skip is the kind of workplace that garnered a “Top Places to Work in Manitoba” and it was no small coincidence. We set out to make this a place our employees are proud to tell their Mothers, Fathers, friends and anyone who will listen that they work here. Skip team members feel pride knowing their input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, fun and challenging environment, we'd love to hear from you.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected.

In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.

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