Marketing and Guest Experience Coordinator

6 months ago

Edmonton, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Imagine creating a place where tomorrow’s leaders, big thinkers, and dreamers gather. Join us and know that you make it possible for others to learn, grow, and discover. Because of what we do, students and faculty share so much more than a meal. And that’s why this is so much more than a job.

**Why work with Chartwells?** We are a member of Compass Group Canada, the leading foodservice and support services company. We cater to Generation Z on college campuses and upcoming K-12 generations. We offer dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video

**Job Details**:
**Salary**: 55,000 CAD annually

**Job Summary**:
Right now we’re hiring a **Marketing and Guest Experience Coordinator. **This role supports sector marketing in the communication and information flow between all internal business stakeholders/departments and the operations marketing team. This position ensures business initiatives and projects are delivered in full and on-time, driving incremental sales growth.

Now, if you were to come on board as one of our **Marketing and Guest Experience Coordinator, **we’d ask you to do the following for us:

- Organize and schedule marketing-related activities and sector-specific programs.
- Merchandise the dining areas using available resources and ensuring they are following retail marketing principles and best practices.
- Responsible for executing the monthly marketing plan, which include all initiatives identified by the Regional Marketing Manager.
- Conduct regular meetings with stakeholders and departments to ensure proper tools are provided, timelines are met, information is complete, and expectations are clear.
- Attend dining events to ensure proper execution of intended initiatives, which includes meeting and greeting customers, facilitation of contest and promotions, taking photographs, issue reports of progress
- Deploy internal and external communication for various communication channels including digital menus, social media and traditional print materials.
- Ensure all signage and labelling is accurate through out all foodservice areas.
- Measure the impact of marketing strategies/programs.

Think you have what it takes to be our **Marketing and Guest Experience Coordinator**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

- Bachelor of Arts Degree or a College Diploma in Marketing or General Business Administration. Recent grads welcome.
- Skilled in retail standards
- Previous work in foodservice QSR a benefit
- Skilled in standards
- Demonstrate effective communication (written/verbal).
- Exceptional interpersonal skills and the ability to work effectively as part of a team.
- Ability to multi-task, organize, and plan effectively working with multiple deadlines.

  • Guest Experience Centre Consultant

    6 months ago

    Edmonton, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consulant** **to join our Guest Services team!** **(Edmonton)** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Fresh Kitchen & Juice Bar, Bier Markt, East Side...

  • Guest Experience Coordinator

    6 months ago

    Edmonton International Airport, Canada Century Mile Racetrack and Casino Full time

    **SUMMARY** **ESSENTIAL DUTIES AND RESPONSIBILITIES MAY INCLUDE**: 1. Promotes all of Century Casino’s services to patrons and event guests - maintaining, developing, and implementing strategies to enhance guest satisfaction and engagement. 2. Communicate accurate information with prospective clients for potential bookings. 3. Engage in friendly...

  • Guest Experience Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Fantasyland Hotel Full time

    Job OverviewThe Guest Experience Coordinator is a vital role at the Fantasyland Hotel, where you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Estimated Salary: $45,000 - $60,000 per annum (dependent on location and experience)About the RoleWe are seeking an experienced Reservations Agent to...

  • Senior Guest Experience Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Holiday Inn Edmonton Full time

    Job Title: Senior Guest Experience CoordinatorLocation: Holiday Inn EdmontonWe are seeking a highly organized and detail-oriented Senior Guest Experience Coordinator to join our team at Holiday Inn Edmonton. In this role, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised,...

  • Manager, Guest Experience

    3 months ago

    Edmonton, Canada Explore Edmonton Corporation Full time

    **About the Position**: The Guest Experience team focuses on ensuring that customers or visitors have a positive, seamless, and memorable experience during their time at our venues during an event. The GE team is an essential part of the customer experience and is vital to making a memorable experience for our customers. Manager, Guest Experience is...

  • Guest Experience Manager

    6 months ago

    Edmonton, Canada Montana's Full time

    Job Overview: **Duties**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out processes - Handle guest inquiries and provide accurate information about the hotel facilities and services - Manage reservations and room assignments efficiently - Address guest concerns and resolve issues promptly and professionally - Maintain a...

  • Guest Experience Expert

    1 month ago

    Edmonton, Canada Marriott International, Inc Full time

    **Additional Information**Guest Service Agent **Job Number**24184958 **Job Category**Rooms & Guest Services Operations **Location**Delta Hotels Edmonton Centre Suites, 10222 102 Street, Edmonton, Alberta, Canada, T5J 4C5 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Assistant Manager, Guest Experience

    1 month ago

    Edmonton, Canada Explore Edmonton Corporation Full time

    **About the Position**: The Guest Experience team focuses on ensuring that customers or visitors have a positive, seamless, and memorable experience during their time at our venues during an event. The GE team is an essential part of the customer experience and is vital to making a memorable experience for our customers. The Assistant Manager, Guest...

  • Assistant Manager, Guest Experience

    5 hours ago

    Edmonton, Canada Explore Edmonton Corporation Full time

    **About Us***: We are Edmonton’s Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton’s award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton’s story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy. Working...

  • Guest Experience Expert

    6 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Job Number** 24047902 **Job Category** Rooms & Guest Services Operations **Location** The Westin Edmonton, 10135 100th Street, Edmonton, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    6 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Additional Information** (Overnight) **Job Number** 24094400 **Job Category** Rooms & Guest Services Operations **Location** The Westin Edmonton, 10135 100th Street, Edmonton, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests...

  • Guest Experience Expert

    6 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Additional Information** Night Audit, Focused on Nights **Job Number** 24018765 **Job Category** Rooms & Guest Services Operations **Location** The Westin Edmonton, 10135 100th Street, Edmonton, Alberta, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...

  • Guest Experience Director

    3 weeks ago

    Edmonton, Alberta, Canada Coast Hotels Full time

    Job Description:The Guest Experience Director plays a vital role in ensuring the highest standards of hospitality and service at Coast Hotels.Responsibilities:Maintains strong working relationships with all departments to support property operations and goals, expediting the resolution of any problems arising during general operations.Communicates any...

  • Guest Experience Expert

    1 month ago

    Edmonton, Canada Marriott International, Inc Full time

    **Additional Information** **Job Number**24193149 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Edmonton ICE District, 10344 102nd Street, Edmonton, Alberta, Canada, T5J 0K9 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Marketing and Resident Experience Coordinator

    6 months ago

    Edmonton, Canada ONE Properties Limited Partnership Full time

    ONE Properties (ONE) is seeking a **Marketing and Resident Experience Coordinator**,** **to join our vibrant and fast-paced team in Edmonton Alberta. **The Opportunity** **This position is for a 12-18 month maternity leave coverage. As the Marketing & Resident Experience Coordinator, you will play a pivotal role in enhancing the quality of life for our...

  • Guest Experience Expert

    6 months ago

    Edmonton, Canada Marriott International, Inc Full time

    **Job Number** 23135247 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Edmonton ICE District, 10344 102nd Street, Edmonton, Alberta, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Lead, Guest Services

    3 weeks ago

    Edmonton, Canada University of Alberta Full time

    **Department** VPFO UofA Botanic Garden **Salary range** $44,016.45 to $58,952.54 **Hours per week** 35 **Grade** 6 **Posted date** November 19, 2024 **Closing date** December 10, 2024 **Position Type** Full Time - Operating Funded **Description**: **_This position is a part of the Non-Academic Staff Association (NASA)._** This position offers a...

  • Guest Experience Lead, Guest Services

    2 days ago

    Edmonton, Canada University of Alberta Full time $44,016 - $58,953

    Department VPFO UofA Botanic Garden Salary range $44,016.45 to $58,952.54 Hours per week 35 Grade 6 Posted date November 19, 2024 Closing date December 10, 2024 Position Type Full Time - Operating Funded Description This position is a part of the Non-Academic...

  • Marketing Coordinator

    6 months ago

    Edmonton, Canada RAM Elevators and Lifts Full time

    **About the role** As a Marketing Coordinator, you will play a pivotal role in developing and executing marketing strategies to promote RAM products and services. You will work collaboratively with cross-functional teams to enhance brand visibility, generate leads, and support overall business objectives. **Responsibilities** - Create engaging and...

  • Guest Experience Lead, Hospitality Operations

    3 weeks ago

    Edmonton, Canada University of Alberta Full time

    **Department** VPFO UofA Botanic Garden **Salary range** $44,016.45 to $58,952.54 **Hours per week** 35 **Grade** 6 **Posted date** November 19, 2024 **Closing date** November 26, 2024 **Position Type** Full Time - Operating Funded **Description**: **_This position is a part of the Non-Academic Staff Association (NASA)._** This position offers a...