Current jobs related to Customer Service Technician - Lower Sackville - SureShot Solutions
-
Automotive Service Technician
7 days ago
Lower Sackville, Nova Scotia, Canada European Auto Full timeJob SummaryWe are seeking a skilled Automotive Service Technician to join our team at European Auto. As a key member of our service department, you will be responsible for inspecting and testing mechanical units, adjusting and repairing parts and components, and ensuring all work meets manufacturer specifications.Key ResponsibilitiesInspect and test...
-
Automotive Service Technician
7 days ago
Lower Sackville, Nova Scotia, Canada European Auto Full timeJob SummaryWe are seeking a skilled Automotive Service Technician to join our team at European Auto. As a key member of our service department, you will be responsible for inspecting and testing mechanical units, adjusting and repairing parts and components, and ensuring all work meets manufacturer specifications.Key ResponsibilitiesInspect and test...
-
Automotive Service Technician
3 days ago
Lower Sackville, Nova Scotia, Canada European Auto Full timeJob Title: Automotive Service TechnicianWe are seeking a skilled Automotive Service Technician to join our team at European Auto. As a key member of our service department, you will be responsible for diagnosing and repairing complex automotive issues.Key Responsibilities:Inspect and test mechanical units to locate faults and malfunctionsAdjust, repair or...
-
Automotive Service Technician
3 days ago
Lower Sackville, Nova Scotia, Canada European Auto Full timeJob Title: Automotive Service TechnicianWe are seeking a skilled Automotive Service Technician to join our team at European Auto. As a key member of our service department, you will be responsible for diagnosing and repairing complex automotive issues.Key Responsibilities:Inspect and test mechanical units to locate faults and malfunctionsAdjust, repair or...
-
Automotive Service Technician
4 days ago
Lower Sackville, Nova Scotia, Canada European Auto Full timeJob Title: Automotive Service TechnicianWe are seeking a skilled Automotive Service Technician to join our team at European Auto. As a key member of our team, you will be responsible for inspecting and testing mechanical units, adjusting and repairing parts and components, and ensuring that all work is completed to manufacturer's specifications.Key...
-
Automotive Service Technician
4 days ago
Lower Sackville, Nova Scotia, Canada European Auto Full timeJob Title: Automotive Service TechnicianWe are seeking a skilled Automotive Service Technician to join our team at European Auto. As a key member of our team, you will be responsible for inspecting and testing mechanical units, adjusting and repairing parts and components, and ensuring that all work is completed to manufacturer's specifications.Key...
-
Automotive Service Technician
3 days ago
Lower Sackville, Nova Scotia, Canada European Auto Full timeEuropean Auto is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience. **Key Responsibilities:** * Provide accurate and timely estimates to customers * Communicate effectively with customers and...
-
Automotive Service Technician
3 days ago
Lower Sackville, Nova Scotia, Canada European Auto Full timeEuropean Auto is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience. **Key Responsibilities:** * Provide accurate and timely estimates to customers * Communicate effectively with customers and...
-
Service Technician
3 weeks ago
Lower Sackville, Nova Scotia, Canada 4393017 Nova Scotia Limited Full timeAbout the RoleWe are seeking a skilled Service Technician to join our team at 4393017 Nova Scotia Limited. As a Service Technician, you will be responsible for repairing and maintaining electrical appliances and components.Key ResponsibilitiesRepair and Maintenance: Conduct voltage, resistance, and other tests using electrical test equipment to diagnose...
-
Electrical Appliance Service Technician
3 weeks ago
Lower Sackville, Nova Scotia, Canada 4393017 Nova Scotia Limited Full timeAbout the RoleWe are seeking a skilled Service Technician to join our team at 4393017 Nova Scotia Limited. As a Service Technician, you will be responsible for repairing and maintaining electrical appliances and components.Key ResponsibilitiesRepair and Maintenance: Conduct voltage, resistance, and other tests using electrical test equipment to diagnose...
-
Service Technician
2 weeks ago
Lower Sackville, Nova Scotia, Canada 4393017 Nova Scotia Limited Full timeAbout the RoleWe are seeking a skilled Service Technician to join our team at 4393017 Nova Scotia Limited. As a Service Technician, you will be responsible for repairing and maintaining electrical appliances and components.Key ResponsibilitiesRepair and Maintenance: Conduct voltage, resistance, and other tests using electrical test equipment to diagnose...
-
Service Technician
2 weeks ago
Lower Sackville, Nova Scotia, Canada 4393017 Nova Scotia Limited Full timeAbout the RoleWe are seeking a skilled Service Technician to join our team at 4393017 Nova Scotia Limited. As a Service Technician, you will be responsible for repairing and maintaining electrical appliances and components.Key ResponsibilitiesRepair and Maintenance: Conduct voltage, resistance, and other tests using electrical test equipment to diagnose...
-
Service Technician
2 weeks ago
Lower Sackville, Nova Scotia, Canada 4393017 Nova Scotia Limited Full timeAbout the RoleWe are seeking a skilled Service Technician to join our team at 4393017 Nova Scotia Limited. As a Service Technician, you will be responsible for repairing and maintaining electrical appliances and components.Key ResponsibilitiesRepair and Maintenance: Conduct voltage, resistance, and other tests using electrical test equipment to diagnose...
-
Service Technician
3 weeks ago
Lower Sackville, Nova Scotia, Canada 4393017 Nova Scotia Limited Full timeAbout the RoleWe are seeking a skilled Service Technician to join our team at 4393017 Nova Scotia Limited. As a Service Technician, you will be responsible for repairing and maintaining electrical appliances and components.Key ResponsibilitiesRepair and Maintenance: Conduct voltage, resistance, and other tests using electrical test equipment to diagnose...
-
Service Technician
2 weeks ago
Lower Sackville, Nova Scotia, Canada 4393017 Nova Scotia Limited Full timeAbout the RoleWe are seeking a skilled Service Technician to join our team at 4393017 Nova Scotia Limited. As a Service Technician, you will be responsible for repairing and maintaining electrical appliances and components.Key ResponsibilitiesRepair and Maintenance: Conduct voltage, resistance, and other tests using electrical test equipment to diagnose...
-
Service Technician
2 weeks ago
Lower Sackville, Nova Scotia, Canada 4393017 Nova Scotia Limited Full timeAbout the RoleWe are seeking a skilled Service Technician to join our team at 4393017 Nova Scotia Limited. As a Service Technician, you will be responsible for repairing and maintaining electrical appliances and components.Key ResponsibilitiesRepair and Maintenance: Conduct voltage, resistance, and other tests using electrical test equipment to diagnose...
-
Service Technician
2 weeks ago
Lower Sackville, Nova Scotia, Canada 4393017 Nova Scotia Limited Full timeAbout the RoleWe are seeking a skilled Service Technician to join our team at 4393017 Nova Scotia Limited. As a Service Technician, you will be responsible for repairing and maintaining electrical appliances and components.Key ResponsibilitiesRepair and Maintenance: Conduct voltage, resistance, and other tests using electrical test equipment to diagnose...
-
Automotive Technician
3 days ago
Lower Sackville, Nova Scotia, Canada Caps Plus Full timeJob Title: Automotive TechnicianCaps Plus is seeking an experienced Automotive Technician to join our team. As an Automotive Technician, you will be responsible for diagnosing and repairing complex issues with commercial transport trucks and automotive systems.Key Responsibilities:Inspect and test mechanical units to locate faults and malfunctionsAdjust,...
-
Automotive Technician
4 days ago
Lower Sackville, Nova Scotia, Canada Caps Plus Full timeJob Title: Automotive TechnicianCaps Plus is seeking an experienced Automotive Technician to join our team. As an Automotive Technician, you will be responsible for diagnosing and repairing complex issues with commercial transport trucks and automotive systems.Key Responsibilities:Inspect and test mechanical units to locate faults and malfunctionsAdjust,...
-
Apprentice Technician
3 weeks ago
Lower Sackville, Canada Wonder Auto & Tire Full time**Full Time Apprentice Technician** **Who We Are**: This position is at **Wonder Auto Lower Sackville**, which is part of Shift Auto Group. Shift Auto Group consists of Fredericton Mitsubishi, Volvo Cars New Brunswick, Grand Falls Hyundai, Miramichi Kia, 5 ReCar locations in Fredericton, Saint John, Moncton, Woodstock, and Halifax, 2 St Croix Auto...
Customer Service Technician
3 months ago
**Customer Service Technician
- Inbound Calls**
SureShot Solutions® is a local company that designs, engineers, manufactures, and markets dispensers for beverages and beverage enhancers to many of the world’s leading quick-service restaurant chains. Known for consistent accuracy, our portion-control dispensers deliver precise amounts of milk, cream, sugar, sweetener, and flavor so that restaurant goers can enjoy the same great tasting beverages with every visit.
The company has an immediate opening for a full-time technical support representative to join its Customer Service team.
This role is an integral part of a small but vital Customer Technical Support team responsible for responding to customer concerns and problems in the operation of SureShot equipment.
**Responsibilities include**:
Gaining a detailed and comprehensive understanding of all SureShot manufactured equipment during the prescribed orientation phase of employment in accordance with predetermined expectations
Responding to customer incoming calls in a prompt and professional manner as per Company standards
Listening to customer concerns, determine causes of problems and troubleshoot using knowledge and service protocols to find solutions or escalate for additional expertise.
Recording and data entry of customer call details into the record keeping system. (Salesforce)
Dispatching of 3rd party service providers where required including follow up to ensure customer satisfaction
**Qualifications**
- Strong written and verbal communication skills
- Customer focus
- Attention to detail
- Passion for problem solving
- Technical aptitude and understanding
- Refrigeration, mechanical, electrical experience desired but not required
- Ability to work independently and within a small team
**Expectations**
SureShot expects all employees, regardless of role, to bring the following attributes to the workplace:
- Acts with integrity and character
- Takes accountability for their actions and behavior
- Works effectively in a team environment
- Effectively communicates with others
- Adapts to change easily
- Values a safe workplace and quality results
**Job Types**: Full-time, Permanent
**Salary**: $37,000.00-$45,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Work Location: One location
