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Business & Operations Manager

4 months ago


Abbotsford, Canada Gallery 7 Theatre & Performing Arts Society Full time

**Company Description**

Gallery 7 Theatre is passionate about creating entertaining and thought-provoking theatre that explores the spiritual, relational and social aspects of the human experience with a vision towards hope, reconciliation and redemption.

Based in Abbotsford, BC, the theatre has produced over 110 productions in over 32 years of continuous operation. Each year, the theatre produces up to five mainstage productions plus a second stage series. The theatre attracts between 6,000 and 12,000 theatre fans from across the Fraser Valley each season.

An incorporated Society and a registered Charity, the theatre is governed by a volunteer Board of Directors and is run by a small staff consisting of a full-time Managing Artistic Director (MAD), a part-time Production Manager, a contract Marketing Associate and a contract Bookkeeper.

As a semi-professional, community-based theatre, productions involve both contract artists and volunteer artists, technicians, front of house staff and others. Individuals from all walks of life are invited to participate in and attend our productions, regardless of background. The Society is supported by a large group of donors as well as local and regional sponsors.

**Position Summary**

We are looking for an experienced, organized, and goal-oriented individual with a passion for the arts and live theatre to join the G7 team as the theatre’s Business and Operations Manager. Reporting directly to and working in partnership with the Managing Artistic Director, the Business & Operations Manager will be responsible for the following:

- Manage all business and operational activities.
- Expand existing revenue opportunities while cultivating and implementing new revenue streams.
- Develop, implement, and enforce business & operational policies of the theatre.
- Promote the Society and its activities to the public, government leaders, donors, sponsors, and fellow arts organizations.
- Develop the annual operating budget in collaboration with the Managing Artistic Director and the Board Treasurer, ensuring all operational revenues and expenditures meet budget targets.
- Oversee and conduct the development & implementation of donor recruitment and retention strategies in accordance with annual revenue goals.
- Oversee and conduct the development & implementation of sponsor recruitment and retention strategies in accordance with annual revenue goals.
- Oversee and manage day-to-day box office operations.
- Manage recruitment, hiring, training and management of volunteer and paid business & operational staff.
- Manage human resources functions with respect to all volunteer and paid staff.
- Oversee & manage volunteer recruitment, stewardship, appreciation, and engagement activities.
- Prepare financial and operational reports for the Board as required.
- Attend Board meetings and support the Board and its committees as needed and appropriate.
- Participate in the long-term strategic planning of the organization.

**Requirements**:

- A commitment to championing the mission, vision, and values of the organization.
- An interest in and a passion for the arts in general and live theatre in particular.
- Ability to cultivate and implement new business strategies in an arts context that result in revenue growth.
- A degree or similar academic credentialling in arts management & development.
- Experience and interest in sponsor recruitment, engagement, and stewardship.
- Experience and interest in donor recruitment, engagement, and stewardship.
- Demonstrable success in securing grant support.
- A Class V driver’s license and access to a vehicle.
- Ability to work flexible hours as required. Regular work hours are M - F, 9 - 5pm, but some weekends and evenings will be required through-out the theatre season.
- Excellent interpersonal and customer service skills.
- Strong writing skills.
- Excellent time-management skills.
- Strong commitment to excellence, organization, and attention to detail.
- Ability to solve problems quickly and efficiently.
- Ability to work successfully in a dynamic, team-oriented, and often fast-paced work environment.
- Ability to develop effective, positive, and life-affirming relationships with staff, contract artists, volunteers, patrons, donors, and sponsors.
- Ability to develop strong professional relationships with other community and professional arts organizations, arts and business associations and members of the public.
- Excellent computer skills, particularly in Microsoft Word, Excel, Outlook and Publisher, and the ability to learn new computer software programs.
- Excellent telephone and online skills.
- Familiarity with, or ability to quickly learn, box office systems and procedures.
- Strong multi-tasking and prioritization skills
- Ability to adapt to change as necessary

**Application Deadline**:
Ongoing, until position is filled.

**Application Process**:
**Job Types**: Full-time, Fixed term contract
Contract length: 36 months

**Sala