Product Planner

6 months ago


Brantford, Canada Copeland Full time

Copeland Canada has an immediate opening for a Product Planner reporting to the Manager, Product Planning. The Product Planner has end-to-end ownership of the product lines for which they are responsible. This includes both current product/portfolio management and new product introduction

**Major Areas of Accountability**

**Product Planning and Strategy**
- Coordinate the execution of the local business plan throughout various phases of product life cycle; Development - Launch - Sustain - Phase-out.
- Conduct thorough market research and analysis to identify emerging trends, customer needs, and competitive landscape.
- Collect feedback to understand customer requirements that are unique to Canada and qualify those opportunities for profitable new product development.
- Collaborate with US product planning to include local product specifications, features, and performance targets into plans.

**Product Launch**
- Monitor the end-to-end product development process, from concept conceptualisation to commercialization; present these updates internally on a regular basis.
- Coordinate with marketing and sales teams to develop go-to-market strategies, promotional materials, and training programs for new product introductions.
- Coordinate with operations team to ensure operational readiness for new product introductions.

**Product Lifecycle Management**
- Monitor product performance and market feedback, and share opportunities for product enhancements, updates, or obsolescence with US Teams.
- Conduct assessments of product line profitability, sales volumes, and market share
- Implement product lifecycle management plans, including product enhancements and end-of-life strategies.
- Collaborate with sales and customer support teams to provide product-related training and initial technical support.

**Cross-Functional Collaboration**
- Foster strong relationship with cross-functional teams, including sales, marketing, customer support, operations, and US product planning.
- Work closely with marketing and sales teams to develop effective product positioning, messaging and sales collateral.
- Engage with customers, industry associations and trade shows to gather market insights and maintain an understanding of customer needs.
- Facilitate collaboration efforts with various functions globally to ensure innovative technology and speed to market by demonstrating common designs.
- Lead process improvement initiatives for the organization, develop material for top level reviews.

**Basic Skills & Education Requirements**
- Two-year technical diploma, four-year Engineering or Business degree, or equivalent
- Five plus years of relevant technical (HVAC/R) experience
- Deep knowledge of the HVAC/R industry, including understanding of compressor technologies, market dynamics, and industry regulations
- Effective communication (verbal and written) and social skills to collaborate with cross-functional teams and customers.
- Strong analytical skills with the ability to interpret market data and customer insights to drive product decisions and results.
- Experience in project management is preferred.
- Authorization to work in Canada now and in the future, with ability to travel to the United States (up to 10%)

**ABOUT COPELAND CANADA**:
Copeland has long served the commercial refrigeration industry’s supermarket, restaurant and convenience store markets. We are leading the development of the next generation of HVAC technology. Brantford, ON is Copeland's central hub for our various brands that are distributed across Canada.

**OUR CULTURE**:

- “Dress for Your Day” gives you additional options, including wearing jeans every day
- Hybrid WFH policy, once fully onboarded
- 3 days off between Christmas and New Year’s (in addition to statutory holidays) assigned by Copeland
- Educational Assistance
- Health and Dental Plan
- Life and AD&D Insurance
- Short and Long-Term Disability Insurance
- Group DCPP

**Our Commitment to Our People**

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, defined contribution pension plan, tuition reimbursement, and more. We provide employees with flexible time off plans, including paid parental leav


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