Manager Services Technology Brim

6 months ago

Mississauga, Canada Purolator Full time

**It’s not a package. It’s a promise®.**:
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elements we brave, the promises we deliver - **it’s all possible because of our people.** So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, **we go there** for you.

**Description**:
This role will manage all IT activities relating to S4 BRIM & FICA. The manager will also be responsible for managing the day-to-day support of the IT systems relating to S4 BRIM and FICA, and internal client demands change, planning development activities, and overseeing project delivery.

**Responsibilities**:
Responsible for ensuring the efficient implementation, maintenance, and enhancement of S/4 BRIM and FICA systems, aligning them with our business objectives and strategies.
- Manage the day-to-day activities of the IT systems related to S4 BRIM and FICA including vendor management, portfolio management and relationship management
- Regarded as the primary escalation point for incidents, problems, business impact, and service restoration plans.
- Collaborate with cross-functional teams including business analysts, developers, QAs and SMEs to define requirements and design solutions.
- Manage demands for change coming from several sources including Accounts Receivable, Revenue Management, IT (Operations), and service providers (continuous improvement).
- Support the internal investment approval and project governance processes to organize development projects.
- Manage service providers to deliver services required for the development, support, and maintenance of the IT systems relating to shipping channels. **Additional Resposibilities**:

- Provide consultation to business units and lines of business in assessing changes and/or improvements through projects to SAP S4/HANA BRIM and FICA.
- Assess business impact and determine appropriate action.
- Identify appropriate internal departments to help with the issue and work to resolve it.

**Experience**:

- Minimum 5 years of progressive experience in IT Management
- Extensive experience (5+ years) in SAP S/4HANA implementation and configuration, with a focus on BRIM and FICA modules
- Strong understanding of billing, revenue management, and financial accounting concepts
- Proven leadership experience, with the ability to mentor and guide junior team members.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Problem Solving and Time Management skills
- Decision Quality
- Relationship Management

**Skills**:

- Customer Relationship Management- Relationship Management- Decision Making- Problem Solving**POSTING DETAILS**
**Location**: 530 - Corporate
**Working Conditions**: Office Environment

**Reports to**: Director, Corporate Technology
- Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs._

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.

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