Customer Experience Associate
4 months ago
Requisition ID: 178353
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**About the role**:
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
**Is this role right for you? In this role you will**:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
**Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
**What’s in it for you?**
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities - for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : British Columbia : Courtenay
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
-
Customer Experience Associate
5 days ago
Courtenay, British Columbia, Canada TD Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also contributing to the overall success of our branch.Key ResponsibilitiesProvide personalized service to...
-
Customer Experience Associate
6 days ago
Courtenay, British Columbia, Canada TD Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also contributing to the overall success of our branch.Key ResponsibilitiesProvide personalized service to...
-
Customer Experience Associate
5 days ago
Courtenay, British Columbia, Canada TD Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also contributing to the overall success of our branch.Key ResponsibilitiesProvide personalized service to...
-
Customer Experience Associate
3 days ago
Courtenay, British Columbia, Canada TD Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Experience Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and contributing to the overall success of our business.Key ResponsibilitiesCustomer Service: Provide top-notch customer service...
-
Customer Experience Associate
3 days ago
Courtenay, British Columbia, Canada TD Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Experience Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and contributing to the overall success of our business.Key ResponsibilitiesCustomer Service: Provide top-notch customer service...
-
Customer Experience Associate
3 days ago
Courtenay, British Columbia, Canada TD Bank Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Experience Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and contributing to the overall success of our business.Key ResponsibilitiesCustomer Service: Provide top-notch customer service...
-
Customer Experience Associate
5 months ago
Courtenay, Canada CBI Health Full time**Clinic Experience Associate - Courtenay, BC** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...
-
Customer Experience Associate
3 months ago
Courtenay, Canada TD Bank Full time**Customer Experience Associate**: - 424288BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 789 Ryan Road **Employment Type** - Regular **City** - Courtenay **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 20 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...
-
Contract Customer Experience Associate
4 months ago
Courtenay, Canada Scotiabank Full timeRequisition ID: 178353 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: **Temporary Part Time Position - 18.75 Hours/Week, 12 month contract** As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers...
-
Customer Experience Associate
3 months ago
Courtenay, Canada TD Bank Full time**Customer Experience Associate - Courtenay**: - 432851BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 789 Ryan Road **Employment Type** - Regular **City** - Courtenay **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...
-
Customer Experience Associate
3 months ago
Courtenay, Canada TD Bank Full timeWork Location: Courtenay, British Columbia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: KEY ACCOUNTABILITIES CUSTOMER - Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and...
-
Customer Experience Associate
3 days ago
Courtenay, British Columbia, Canada TD Bank Full timeCustomer Service Representative: Provide exceptional customer experiences, process financial transactions, and support business objectives in a dynamic banking environment. Work Location: Courtenay, British Columbia, Canada Hours: 15 hours Line of Business: Personal & Commercial Banking Job Description: Key Responsibilities: Create an exceptional...
-
Customer Experience Associate
3 weeks ago
Courtenay, British Columbia, Canada Motion Full timeAbout Motion:Motion is a leading provider of mobility and accessibility solutions, serving communities across Canada for over 35 years. Our team of experts delivers solutions that make life accessible for everyone, including wheelchairs, walkers, mobility scooters, and more.The Role:We are seeking a responsive and problem-solving Sales & Service Coordinator...
-
Customer Service Associate
4 months ago
Courtenay, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Pay: 16.75$-17.50$ Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second...
-
Customer Service Associate
2 months ago
Courtenay, Canada Savers Value Village Full timeDescription Job Title: Customer Service AssociatePay: 16.75$-17.50$Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
Customer Service Associate
2 weeks ago
Courtenay, Canada Savers Value Village Full timeDescription Job Title: Customer Service AssociatePay: 17.40-18.34$/hrWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
Omni Customer Fulfillment Associate
3 months ago
Courtenay, Canada Walmart Canada Full time**Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
OMNI Customer Fulfillment Associate
4 months ago
Courtenay, British Columbia, Canada Walmart Canada Full timePosition Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...
-
Customer Service Associate
1 month ago
Courtenay, British Columbia, Canada London Drugs Full timeCustomer Service Associate PositionThis role is essential for managing sales transactions, addressing customer inquiries, and delivering exceptional service. Prior experience in a customer-facing role is advantageous. Candidates should thrive in a dynamic environment and engage with customers in a professional and courteous manner.Key Qualifications:Strong...
-
Customer Service Associate
1 month ago
Courtenay, British Columbia, Canada London Drugs Full timeCustomer Service Associate PositionThis role involves managing sales transactions, addressing customer inquiries, and delivering exceptional service. Prior experience in a customer-facing position is advantageous. Candidates should thrive in a dynamic environment and engage with customers in a professional and courteous manner.Key Qualifications:Strong...