Receptionist

7 days ago


Burlington, Canada POLLARD WINDOWS INC. Full time

**Job Purpose**
- Reporting to the Customer Service Manager, the receptionist will answer all calls and direct as appropriate; serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel through phone or paging system of visitor arrival; and maintain the security and telecommunications system._

**Duties and Responsibilities Include but are not Limited to the Following**:

- Sort all incoming mail, providing the mail to the appropriate person; process all outgoing mail daily including invoices
- Prepare all waybills for outgoing courier mail
- Separate and sort shipping invoices and attach P.O. where necessary
- Date-stamp all incoming cheques and resumes
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions
- Monitor incoming invoices and forward to the accounts payable department
- Maintains security by following procedures; monitoring logbook; issuing visitor badges
- Sorting documentation such as pink copies of orders, attaching them to invoices as needed
- Maintains telecommunication system by following Customer Service Manager’s instructions for house phone and console operation
- Act as emergency response dispatch for the property; directing Emergency Services to specific areas of the plant to ensure prompt response
- Maintains safe and clean reception area by complying with procedures, rules, and regulations
- Contributes to team effort by accomplishing related results as needed

**Qualifications**
- Min. High School education preferred
- Ability to read customer orders

**Skills Required**:

- Professionalism Both in Person and Over the Phone
- Ability to Use Microsoft Office
- Keen Listener with a Customer Focus
- Strong Organizational Skills
- Excellent Communication Skills and Ability to Inform Others
- Works Well Under Pressure
- Diligent and Attentive
- Ability to Multitask

**Physical Requirements**
- Must be able to sit for extended periods
- Must be able to climb 3 flights of stairs as needed
- Must be able to lift various size items ½ lb to 20 lbs

**Join Us in Making a Difference**

**Job Type**: Permanent

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Vision care

Schedule:

- Monday to Friday

Application question(s):

- What is your Salary Expectation or Range?

**Experience**:

- Receptionist: 1 year (preferred)

Work Location: In person


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