Orthodontic Treatment Coordinator
2 months ago
is **Orthodontic Treatment, Coordinator**
PDG Dental Group
Full-time, Permanent (Delta & Richmond Locations)
We are looking for a passionate, energetic Treatment Coordinator to join our well-established practice in Richmond and Vancouver Locations.
We pride ourselves on our exceptional patient experience and our amazing team. Our team is the secret to our success and as a Treatment Coordinator you will play an important role in our practice.
The position requires an outgoing personality, excellent communication skills, a team-oriented mindset and an understanding of orthodontics. You would be responsible for meeting patients and parents and working with the orthodontist to present treatment and payment options.
**Responsibilities**:
- Welcome new patients with a friendly and enthusiastic approach
- Assist in the Orthodontists examination, entering data and listening to the conversation between the patient and doctor and making appropriate notes in the patient chart
- Review the treatment plan with the patient and use available tools to educate them on their options. (Videos, pictures etc)
- Work with the patient to design a financial payment plan that works for them
- Generate correspondence from the initial consultation and recall appointments for the referring dentist
- Follow up with patients who are ready to start treatment
- Act as a liason between the doctor and any other Dental Specialist or general practitioner
**Qualifications**:
- Mandarin speaking is highly recommended
- 2+ years of Dental or Orthodontic office experience considered an asset
- Previous experience working in professional sales is considered an asset
- Experience as a Treatment Coordinator is considered an asset
- Excellent interpersonal skills
- Good with computers, typing and the ability to learn new software quickly
- Knowledge with insurance requirements preferred
- Knowledge and understanding of oral treatment plans and ability to educate patients
**Benefits**:
- A competitive hourly wage depending on experience
- Employee benefits program that includes extended health coverage, employee assistance program, vision care, dental care, life insurance, on-site parking and company events
**Schedule**:
- 4 days a week with a minimum of a minimum of one to two Saturday a month as needed.
- 8 hour shift
**Work remotely**:
- No
We thank all applicants, though only those selected for an interview will be contacted.
Pay: $35.00-$40.00 per hour
**Benefits**:
- Company events
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Application question(s):
- Do you have Orthodontic Experience?
- Do you have any experience with Dolphin and Tracker software?
Work Location: In person
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