Director of Quality, Education, and Practice

2 days ago

Vancouver, Canada Providence Healthcare Full time

**Salary**: The salary range for this position is CAD $59.56/Hr. - CAD $85.62/Hr.
Summary:
**Director of Quality, Education, and Practice Excellence - Long-Term Care (LTC) and Assisted Living (AL)**

**About the Role**: Within the context of a client and family-centred model of care, and in alignment with the Mission, Vision, and Values of Providence Health Care (PHC), the Director of Quality, Education, and Practice Excellence for Long-term Care (LTC) and Assisted Living (AL) plays a crucial role in promoting a safe, respectful, and civil working environment for residents (patients/clients), families, visitors, and staff.

**Key Responsibilities**:

- ** Strategic Planning & Leadership**:

- Plan, develop, implement, evaluate, and continuously monitor strategic initiatives aimed at achieving clinical and professional growth.
- Optimize professional practice priorities, advance practice, and foster quality practice environments while ensuring sustainability of program initiatives.
- ** Nursing Practice Excellence**:

- Advance LTC and AL nursing practice and promote excellence for care staff (regulated and unregulated).
- ** Program Oversight**:

- Provide Director-level oversight of key program initiatives, including the **Home for Us** model of care transformation and educational events.
- ** Collaboration and Input**:

- Collaborate with the Professional Practice team to provide input on scope of practice, skill mix, and care delivery approaches.
- Contribute to policies, procedures, practice guidelines, education programming, and new projects (e.g., pilot models of care households, new buildings, and programs).
- ** Quality and Safety Initiatives**:

- Direct quality and safety initiatives, identify key performance metrics, and monitor outcomes to ensure program effectiveness.
- Communicate progress to the Senior Leadership team and external parties (e.g., Health Authorities).

What You Bring:
**Education, Training, and Experience**:

- Master’s Degree in Nursing or a Health Sciences discipline.
- A minimum of seven (7) to ten (10) years of recent, related experience in a healthcare organization, with a focus on supporting the implementation of resident/patient quality improvement initiatives and/or projects in a complex environment.
- Experience in seniors care and/or palliative care is preferred.
- An equivalent combination of education, training, and experience will be considered.

**Skills and Abilities**
- Knowledge and understanding of process improvement implementation in a clinical environment.
- Demonstrated systems thinking with the ability to see beyond specific issues and connect ideas and opportunities at an organizational level.
- Demonstrated ability to work within complex and evolving systems with mínimal guidance and precedence.
- Demonstrated excellent judgement, consultative, coordination skills and creativity to ensure implementation of the social-relational model is successful and reflective of best practices and organizational priorities.
- Demonstrated problem-solving skills with ability to identify root causes and effective solutions.
- Demonstrated ability to challenge inefficient/ineffective processes and to offer constructive alternatives.
- Demonstrated collaborative decision-making skills with the ability to seek out and integrate diverse points of view.
- Excellent oral and written communication skills to function within a complex interdisciplinary environment.
- Demonstrated ability to use communication skills in the support of successful change management and knowledge dissemination/translation activities.
- Demonstrated ability to work effectively under pressure and within uncertainty to meet deadlines, balance work priorities and resolve problems in a timely manner.
- Demonstrated effective interpersonal skills and ability to work cooperatively within and across organizational units using consensus building, consultation and negotiation to achieve common goals.
- Demonstrated resident/client focus including ability to focus efforts on discovering and meeting clients’ needs and aspirations.
- Physical ability to perform the duties of the position.

What We Offer:

- **Competitive salary**: The salary range for this position is CAD $59.56 to CAD $85.62 per hour, depending on experience.
- ** Growth opportunities**: We welcome individuals at all stages of their careers, offering opportunities for professional development and growth.
- ** Inclusive culture**: We respect the diversity, dignity, and interdependence of all individuals. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents

**Your day to day**

1. Directs and oversees resources (employee and financial) to ensure operating needs are prioritized to meet the changing demands of the LTC Quality/Practice portfolio. Develops, manages, and monitors budget for the portfolio within the context of operational demands and environmental

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