Cashier/customer Service

6 days ago

Squamish, Canada Canadian Tire Squamish Full time

Canadian Tire Squamish is hiring full and part time Customer Service positions.

The Customer Service Representative works directly with customers and employees, handling inquiries, product returns, exchanges, and sales transactions efficiently and professionally. Customer service and computerized cash register proficiency is essential for success in this position to enhance the customer experience.

**Required Skills**:

- Basic math and typing skills.
- Ability to work efficiently with cash register systems.
- Organizational ability and attention to detail.
- Ability to work under minimum supervision
- Experience in a customer service role and/or with a Canadian Tire store is considered an asset.

**Job Duties**
- Operates cash register, and electronic funds terminals (debit cards, credit cards)
- Processes returns and exchanges.
- Follows established policies and procedures on returns and rain checks.
- Maintains merchandise around the customer service area and ensures that retail basics are executed efficiently (labels, facing, clean area etc.).
- Processes customer purchases efficiently, following standardized procedures.
- Accurately verifies merchandise quantities, descriptions and price.
- Follows up with product returns to ensure they are sent to the respective departments.
- Reports stolen and damaged goods to Management.
- Identifies and alerts Management to security problems, customer concerns and inquiries.
- Participates in meetings and all training as required; listens to feedback to improve their own abilities.
- Complies with company, store and department policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
- Completes other tasks, as required.

**Physical requirements**
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis.
- Lifting and turning repeatedly throughout the shift.
- Lifting above the shoulder, from floor to shoulder and floor to waist**.**
- Walking and carrying things at the same time and pushing/pulling, as required.

**Potential career opportunities**

**Sales Associate**

**Merchandiser**

**Cashier Supervisor**

**Department Manager**

Pay: $19.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Shift:

- 8 hour shift

Work days:

- Monday to Friday
- Weekends as needed

Work Location: In person

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