Case Manager

2 months ago

Ottawa, Canada CCI Ottawa Full time

**About Us**

The Catholic Centre for immigrants (CCI) has been serving refugees and immigrants for more than 65 years. CCI is a bridge between the 7,000 immigrants and refugees who come to Ottawa each year and the community. We provide programs and services to help newcomers settle and integrate. We also work in the community to promote the value of a diverse and more welcoming community for all.

**Job Summary**

Under the directions of Program Manager, the Case Manager is responsible for delivering a client-centered, comprehensive settlement services for eligible clients facing multiple barriers to integration. This role involves conducting thorough needs and assets assessments, developing and implementing individualized settlement plans, and providing coordinated referrals to settlement and community services. The Case Manager will conduct regular check-ins, monitor progress, and provide personalized, intensive support to enhance client capacity and independence. The role requires a deep understanding of client needs and the ability to facilitate access to a broad range of services and supports.

**This position reports to**: Program Manager
**Employment status**: 12 Months contract with a possibility of extension

**MAIN DUTIES & RESPONSIBILITIES**

Under the direction of the Manager, the Case Manager will:

- Conduct needs assessments, develop individualized settlement action plans, and provide one-on-one or group orientation, information, and referrals to help clients access community resources and meet settlement needs.
- Advocate on behalf of clients to improve access to services and translate/interpret for clients as necessary to navigate Canadian systems.
- Prepare clients to access mainstream networks, monitor progress, and adjust plans as needed for ongoing support.
- Reach out to clients and service providers, organize activities based on newcomer needs, and recruit volunteers to mentor or peer support newcomers.
- Work collaboratively with staff and volunteers to ensure effective event planning and delivery, ensuring services meet the needs of newcomers.
- Maintain accurate records, prepare reports, and document services provided, as required by the program manager.
- Participate in meetings and activities that foster understanding of newcomer issues and needs, and perform additional duties as assigned.

**QUALIFICATIONS**
- Post-secondary education in Social Work, Human Services, or a related field, or an equivalent combination of education and experience.
- Minimum 3 years of experience in case management or a similar role, preferably within a settlement or social services setting.
- Strong understanding of settlement services, community resources, and barriers to integration for newcomers.
- Proven ability to conduct comprehensive assessments and develop effective settlement plans.
- Excellent communication skills, both verbal and written, with the ability to engage with clients from diverse backgrounds.
- Demonstrated ability to provide personalized support and facilitate access to a range of services.
- Strong organizational skills with the ability to manage multiple cases and priorities effectively.
- Experience with crisis intervention and problem-solving in high-stress situations.
- Proficiency in Microsoft Office 365 and case management software.
- Knowledge of relevant policies, regulations, and best practices in case management.
- The Catholic Centre for Immigrants (CCI) is committed to being an equal opportunity employer._

  • Case Manager

    7 months ago

    Ottawa, Canada Tungasuvvingat Inuit Full time

    **Case Manager** Full-Time, Indeterminate **Who we are**: It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design,...

  • Children's Case Manager

    3 months ago

    Ottawa, Canada Service Coordination For Persons With Special Need Full time

    **Date posted** September 23, 2024 **Title** Case Manager, Children’s Services **Status** Full-Time **Language** Essential - Fluently bilingual in both official languages **Salary Range** $54,400 - $64,000 **Closing Date** October 7, 2024 **Who we are**: Here at Service Coordination Support (SCS) we take great pride in empowering individuals...

  • Case Manager, Alluriarniq

    2 months ago

    Ottawa, Canada Tungasuvvingat Inuit Full time

    Career Opportunity Internal/External Case Manager (Alluriarniq) Full Time, Term end date March 30, 2025 with possibility of extension. It is the mission of Tungasuvvingat Inuit (TI) to provide Inuit-specific programs that contribute to the health and wellbeing of Inuit, and to encourage and support similar programs for Inuit across the country. With over 30...

  • Junior System Administrator

    7 months ago

    Ottawa, Canada Case IQ Full time

    Case IQ helps companies protect their employees, culture, and business through world-class software for uncovering, investigating, and preventing fraud, ethics, harassment, discrimination, and security incidents. We’re proud to count a roster of Fortune 500 companies among our customers, which have relied on Case IQ for managing millions of cases over the...

  • Case Management Peer

    7 months ago

    Ottawa, Canada Ottawa Inner City Health Full time

    Ottawa Inner City Health is seeking a **Full-time Case Management Peer** The primary role of the case management peer is to provide increased/effective services to the trailer clients in the area of treatment options and goal settings. The case management/program peer will help client access treatment such as methadone, suboxone, safe supply etc. This...

  • Finance Program Manager, Case

    3 months ago

    Ottawa, Canada Queensway Carleton Hospital Full time

    **General Posting Information** **POSITION**: - Finance Program Manager, Case Costing & Optimization**DEPARTMENT**: - Case Costing**CONDITIONS**: - Full-time (Hybrid) **HOURS**: - Approximately 75.0 Bi-Weekly hours**SHIFTS**: - Days**WAGE RANGE**: - Scale Minimum Maximum NONU $105,631 $128,037The Finance Program Manager, Case Costing and...

  • Case Manager

    6 months ago

    Ottawa, Canada St Mary's Home Full time

    Please send a **cover letter** along with your resume expressing how your experience relates to the position of Case Manager at St Mary's Home. **About us** St. Mary’s Home is a not-for-profit charitable organization serving the Ottawa area and beyond. SMH has continuously and responsively served pregnant youth in Ottawa since 1933. Specialized...

  • Adult Case Manager

    3 weeks ago

    Ottawa, Canada Mainstream Nonprofit Solutions, Inc. Full time

    p>Average Hourly Rate: $24.88 (includes wage, incentives, bonuses, overtime, shift differential, etc.)About the RoleAre you passionate about working with children and families? TFI Family Services is seeking a full-time Case Manager to join our Permanency team. If you have a bachelor’s degree in the field of human services or a related field, and at least...

  • Employment Case Manager

    3 weeks ago

    Ottawa, Ontario, Canada Ymcaottawa Full time

    Job Title: Employment Case ManagerSalary: $58,198 CAD per year

  • Disability Case Manager

    7 months ago

    Ottawa, Canada Canada Life Assurance Company Full time

    Disability Case Manager **Description**: - Welcome to Canada Life!- We are looking for a **Disability Case Manager** - Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our...

  • Case Manager, West Region

    7 months ago

    Ottawa, Canada Tungasuvvingat Inuit Full time

    **Job description** **Case Manager, West Region (Greater Toronto Area)** **Who we are**: It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience...

  • Senior Case Management Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Sandy Hill Community Health Centre Full time

    Job Title: Senior Case Management Specialist">About the Role:">We are seeking a highly skilled and experienced Senior Case Management Specialist to join our team at the Sandy Hill Community Health Centre. As a key member of our Case Management Services Team, you will be responsible for developing and supporting care plans for clients with substance use...

  • Case Manager and Cultural Advisor

    6 months ago

    Ottawa, Canada Tungasuvvingat Inuit Full time

    Full-Time, Indeterminate **Who we are**: It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development, and...

  • Disability Case Management Specialist

    6 months ago

    Ottawa, Canada The Royal Ottawa Mental Health Centre Full time

    **Position Information** **Posting Number**: - ROM23-280E**Title**: - Disability Case Management Specialist (RFT 1.0 FTE)**Position Status**: - Regular Full-time**FTE**: - 1.0**Job Schedule**: - Days**Department**: - Occupational Health & Safety**Union**: - Non-union**Site**: - Royal Ottawa Mental Health Centre**About The Royal** - As one of...

  • Disability Case Manager

    6 months ago

    Ottawa, Canada Canada Life Assurance Company Full time

    Disability Case Manager **Description: - Permanent Full Time- We are looking for a **Disability Case Manager.** - Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge...

  • Disability Case Manager

    6 months ago

    Ottawa, Canada Cowan Insurance Group Full time

    Cowan Insurance Group is looking for a **Disability Case Manager** to join our team! Reporting to the Manager of Return to Health - Wellness & Disability Solutions, the Disability Case Manager will be responsible for the proactive management of short-term disability and accommodation claims. They are also responsible for delivering timely, professional and...

  • Seniors Case Manager

    6 months ago

    Ottawa, Canada Wabano Centre for Aboriginal Health Full time

    Wabano is seeking community-minded team members who are energized and motivated to serve our community! If you are the person who shares our passion for care for Indigenous seniors, consider joining our team where you will be valued, challenged and supported in managing community care. Help us to maintain a high quality of life for Indigenous seniors by...

  • Case Manager-part Time

    7 months ago

    Ottawa, Canada Vitality Rehabilitation Group Full time

    knackVitality Rehabilitation Group is seeking a dedicated and experienced Case Manager to join our team. If you excel at coordinating care and providing support to individuals during their recovery journey, we want to hear from you! **Responsibilities**: - Coordinate and manage comprehensive care plans for clients, ensuring all aspects of their...

  • Housing Based Case Manager

    3 months ago

    Ottawa, Canada The Elizabeth Fry Society of Ottawa Full time

    _**Join our Amazing E Fry Ottawa Team!**_ **Housing Based Case Manager (HBCM)** **Job title**:Housing Based Case Manager (HBCM) **Reports to**:Manager, Community Programs and Services **Hours**:37.5 hours/week **Language**:English Essential (Bilingual Preferred) **Salary**:$24.65 (salary non-negotiable - unionized organization) **Welcome!** **About E...

  • Multicultural Liaison Case Manager

    3 months ago

    Ottawa, Canada Pinecrest Queensway Community Health Centre Full time

    **Job Title**: Multicultural Liaison Case Manager **Status**: Regular Full-time **Hours**: 35 hours/week (70 hours bi-weekly) **Salary**: $31.201/hr - $36.706/hr Who are we? Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in...