Retail Ambassador

4 months ago


Winnipeg, Canada Manitobah Full time

Manitobah is a company rooted in Indigenous culture that produces authentic mukluks, moccasins, and accessories. Recognized as one of Canada’s Fastest growing companies for 5 years in a row and named in the Top 150 Most Iconic Canadian Brands, Manitobah products can be found in 50 countries and over 1,000 retail outlets. Since 1997 we have continued our Indigenous founder’s vision to build a vibrant, global brand that makes a significant impact in Indigenous communities and values.

**Retail Ambassador**

Manitobah is seeking a part-time Retail Ambassador for our Flagship store located at the Forks. Under the direction of the Retail Store Manager, the Retail Ambassador is responsible for providing an exceptional customer brand experience, promoting Manitobah products and company values while maintaining store cleanliness and upholding stock room standards.

**Duties and Responsibilities**:

- Greet customers and and engage using sales model.
- Be actively present on the sales floor at all times.
- Share brand story and answer questions about company mission and values
- Recommend merchandise, assist customers with trying products.
- Demonstrate a high level of product knowledge, communicate key features and brand values, offer instructions for care.
- Process sales through point of sale system, handle cash and balance floats.
- Inform customers of store promotions and ensure each customer is aware of the return and warranty policies.
- Unpack and file inventory replenishments. Uphold stock room standards.
- Maintain cleanliness standards, visual merchandising standards
- Assist customers with exchanges and/or returns.
- Maintain communication and feedback with store management.
- Assist Retail Store Manager with execution of special events
- Other duties as assigned.

**Qualifications**:

- Completion of high school or equivalent.
- Minimum one (1) year experience as a retail sales associate preferred.
- Ability to work a flexible schedule to meet the needs of the business, including holidays, days, evenings, and weekends.
- Computer and technology proficient.
- Outstanding communication and relationship building skills.
- Self-motivated and driven with a focus for excellent customer service.
- Positive attitude, punctuality, and solid work ethic.
- Knowledge of Indigenous culture and traditions is an asset.
- Ability to function effectively as a team member.

**Benefits of working at Manitobah**
- Competitive Wages
- Employee Discounts

We thank all applicants for their interest, but only those selected for an interview will be contacted.

**Job Type**: Part-time
Part-time hours: 24 per week

**Salary**: Up to $15.00 per hour

**Benefits**:

- Store discount

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: One location


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