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Manager

4 months ago

Mississauga, Canada Three Dice Entertainment Inc. Full time

We are one of the biggest lounges in the Peel region (in terms of area) with all-new state-of-the-art lighting and decor. The intention behind our concept is to create a “Vibe destination” where guests can enjoy gourmet fusion cuisine, concept-based bar/drinks & back-to-back entertainment packed weekends - all under one roof. Equipped with an interior that was designed keeping in mind the sitting and eating comfort of an upscale “living room-style” lounge.

We’re a Young, Enthusiastic & Passionate team that is Positive about what they're doing. We enjoy working with fun, friendly and ambitious people.

Applicant must be available to work Late night shifts & weekends. The person in question needs to be physically present on the bar floor and in the kitchen to monitor the quality of the service and the food. The person must also perform the administrative duties for the location, such as ordering inventory and supplies, tallying receipts, preparing deposits, and processing employee payroll.

The Manager will also be responsible for the hiring, training, and performance managing of FOH staff. Managing employees requires training and communicating restaurant policies to the workers, scheduling shifts, and calling in workers when there is a gap in shift coverage.

Specific duties would include, but are not limited to:

- Ensure that table appointments are impeccable and that tables are set correctly.
- Coordinate with customers regarding special functions/reservations
- Ensure that faults and defects are reported to maintenance and acted on appropriately without delay.
- Maintain high standards of morale and personal appearance of all staff.
- Manage all inventory and supplies are requested in a timely fashion so that correct stock levels are maintained and stored under optimum conditions.
- Ensure effective communication by attending meetings as required and holding staff meetings on a regular basis to impar information.
- Hold regular On-the-Job training sessions to ensure that staff can perform their duties correctly.
- Supply feedback on guest complaints and comments in a timely fashion.
- Perform other duties as assigned.

**Requirements**:

- Have ability to manage the restaurant with a high level of attention to detail, hospitality and fun.
- Prior experience in hospitality industry at a managerial position is a must
- Demonstrated ability to lead and direct a team
- Strong working knowledge of hospitality industry principles, methods, practices, and techniques
- Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
- Exceptional conflict resolution, negotiation, and objection handling skills
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
- Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
- Knowledge of cost analysis, fiscal management, and budgeting techniques
- Able to effectively communicate both verbally and in writing
- Ability to coordinate and organize meetings, exhibits, and other events
- Ability to manage sales goals, inventory, cash.
- Smart Serve Certified
- Experience in cash handling procedures
- Proficient in using Point of Sale (POS) systems

We will offer competitive base pay based on experience plus tips and sales commissions based on achieved targets

Pay: $55,000.00-$60,000.00 per year

**Benefits**:

- Discounted or free food
- On-site parking
- Profit sharing

Schedule:

- Evening shift
- Every Weekend

Supplemental pay types:

- Commission pay
- Tips

**Education**:

- Master's Degree (preferred)

**Experience**:

- Restaurant: 4 years (required)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person