IT Environment Management

7 months ago

Waterloo, Canada opentext Full time

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**The Opportunity**:
Open Text is looking for an IT Environment Manager as part of the Environment and Deployment Management team within CIO Performance Engineering. We are currently building our team presence in Canada and looking for an individual who can come in and help to expand our function within the organization

**What You Are Great At**:

- Ability to coordinate technical activities with technical and business teams within and outside the organization.
- Participation in planning and scheduling of environment build and maintenance activities.
- Ensure that all teams follow the process and governance defined as part of IT Environment Strategy
- Review the effectiveness of Environment management processes, and make improvements as required.
- Manage communication and provide regular updates to stakeholders and internal teams regarding environment status and utilization.
- Liaison/Coordination with Internal Build teams/third parties to develop a catalog of available Environments/Instances within OT.
- Creation of documentation for repeatable Environment Management procedures
- Participation in ITSM procedures where necessary and adherence to OT policies and procedures.

**What It Takes To Excel**:

- Influencing skills and ability to work effectively in a geographically dispersed team.
- Effective communicator who can work seamlessly with technical and non-technical resources.
- Strong verbal and written communication skills.
- A team Player with a strong team ethos and a CAN DO attitude.
- Ability and desire to work in a fast-paced and continually evolving environment.
- Creative problem solver who is able to solve problems and offer tactical and strategic solutions.
- Ability to build professional relationships with colleagues.
- Self-driven and proactive attitude to identify risks/issues and to mitigate/solve them.
- Take proactive ownership of assigned work packages.
- Good organizational and analytical skills.
- Knowledge of SAP Products and SaaS products like Salesforce, Success Factors etc

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