Certification Facilitator

2 days ago

Vermilion, Canada Lakeland College Full time

As a global leader in student-managed learning opportunities, we are committed to developing leaders at Lakeland College. It’s something we excel at because of our exceptional team. Their passion and commitment to academic excellence, innovation and achievement is what sets Lakeland apart, as an educator and an employer. Join our team and be part of helping our students take the lead not only into the future, but today.

Lakeland College is looking to hire a Certification Facilitator for Environmental Sciences. This position is a key administrative role to assist our students to achieve and maintain certification. We seek an administrative assistant professional with experience with Microsoft programs, organizing within a high-pace environment, and a passion for customer service.

**Key Responsibilities**:

- Customer service dealing with inquiries from students and potential students regarding their program, training materials and delivery, tutorials and exams
- Administrative support including maintain database of continuing education credits, courses and certificates, generate and distribute certificates
- Maintain inventory of program and informative materials
- Coordinate exam sittings with students and proctors
- Handling complaints and directing to appropriate levels

**Job Requirements**:

- Two-year post-secondary diploma in a related field such as administrative assistant, business or commerce
- Two years of experience in office environment with strong computer skills, including Microsoft Suite package
- Strong problem-solving skills in an environment with unforeseen events and challenges
- Excellent communication, planning, and organizational skills
- Ability to handle conflict and cope with deadline pressures

**Additional Information**:
This is a Full-time Temporary AUPE appointment on the Vermilion campus commencing February 3, 2025 and ending April 15, 2026. The current salary range is $3,946.42 - $4,973.33 per month.

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